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建立人际资源圈Trust
2013-11-13 来源: 类别: 更多范文
TRUST
The definition of trust is “assured reliance on the character, ability, strength, or truth of someone or something.” Growing up I learned from my father a man’s trust is connected to his values in life. As I grow older I see that every word, he said as true. This week I read an article called “The Impact of Positive Mood on Trust in Interpersonal and Intergroup Interactions” by Robert B. Lount Jr. In this article I learned about trust in a different way than, I had known before. I was so inspired by this article that I had to use it for the memo. I learned if trust is assumed or earned when working in groups. I also learned how when trust is lost when working in teams how to keep trust among team members.
The most important thing that I learned from this article is that trust is very important in business. When working in teams it is important to have a positive mood. This mood can promote trust within the group. The article also argues that the relationship between positive mood and trust is determined by the dominant target cues and schemas (e.g., the target’s group membership). In a group one person must be willing to be vulnerable to the actions of another person. Many people today see being vulnerable to another person as a sign of weakness. When working in a group and trying to obtain a goal being vulnerable to others in your group is very important. In groups at first trust is assumed. But when working in a groups a employee or a manager will see how people work and the trust transpire.
In this article I learned that trust is gained by people repeatedly fulfill each others’ expectations. In groups fulfilling each others’ expectations are very important because it promotes comradely within the group and work will be done. When trust is lost the only thing that can be done is to fulfill the commitment and keep fulfilling it to you gain trust back. In the article the author gave five different experiments to show how a positive mood on trust can help interpersonal relationships in groups. I have notice this to be true because when I am at work and I go into a group project with a negative attitude about who I will be working with it always turns out negative. When I go into it with a positive view the project goes smoothly.
I learned a great deal from this article. Trust is a very important to have while working in groups. Many businesses fail by partners not possessing trust in each other. I have learned if you lose trust in working in a group you must fulfill obligations to gain trust back.
References
Robert B. Lount, Jr. Journal of Personality & Social Psychology; Mar2010, Vol. 98 Issue 3, p420-433, 14p

