Syllabus_Ops_571

|[pic] |Assignment Syllabus | | |School of Business | | |OPS/571 Version 4 | | |Operations Management | Copyright © 2011, 2010, 2009, 2008 by University of Phoenix. All rights reserved. Course Description This course applies planning and controlling concepts to increase the value of the supply chain. Students learn to evaluate and improve processes. Other topics include process selection, process design, theory of constraints, project implementation, capacity planning, lean production, facility location, and business forecasting. Policies Faculty and students/learners will be held responsible for understanding and adhering to all policies contained within the following two documents: University policies: You must be logged into the student website to view this document. Instructor policies: This document is posted in the Course Materials forum. University policies are subject to change. Be sure to read the policies at the beginning of each class. Policies may be slightly different depending on the modality in which you attend class. If you have recently changed modalities, read the policies governing your current class modality. Course Materials Chase, R. B., Jacobs, F. R., & Aquilano, N. J. (2006). Operations management for competitive advantage (11th ed.). New York, NY: McGraw Hill/Irwin. All electronic materials are available on the student website. |Week One: Process Selection and Design | | | | | | | | | | | DetailsDuePointsObjectivesAnalyze the factors that affect facility location choices.ReadingsRead Technical Note 11 in Ch. 11 of Operations Management for Competitive Advantage.ParticipationParticipate in class discussion.3Individual Final ExaminationResource: Operations Management for Competitive Advantage Click the link to the Final Examination on the student website, which is available from the end of Week Five through the end of Week Six. Complete the Final Examination. You are allowed one attempt to complete the exam, which is timed and must be completed in 3 hours. Results are auto graded and sent to your facilitator.15Learning Team Process Design for Riordan ManufacturingWrite a proposal package for Riordan of no more than 1,750 words in which you include the following items: The MRP for the manufacturing of the Riordan electric fans A new process design for the production of the Riordan electric fans A supply chain for the electric fans, taking advantage of any global opportunities available to Riordan, such as lower labor costs A production forecast for the Riordan electric fans An implementation plan, including a Gantt chart of the design process, for the Riordan electric fans A cover letter detailing how you will coordinate aggregate operations planning and TQM for the Riordan electric fans15 Optional Discussion Questions Week One Discussion Questions What are process flow structures' What structure does your organization rely on the most' How effective has the structure been in achieving organizational goals' What is the difference between product layout and process layout' Which product and process layout represents your organization’s current layout' Is the product and process layout appropriate' What challenges have been faced as a result of the current layout' Choose a process you are familiar with, and draw a process flowchart similar to Exhibit 5.1 on p. 157 of the text. Discuss how a flowchart could be used to improve this process. Which process flow structures are prevalent in your organization' Are the process flow structures appropriate' How effective have the structures been' What is the service design matrix' Why would service organizations want to rely on the service design matrix' How appropriate would the service design matrix be for your organization' Week Two Discussion Questions How do service providers with which you are familiar manage queues' How effective have they been at managing queues' Is the appropriate method for managing queues currently being utilized' What is process capability' Provide an example of how it may be used in your organization. In what ways does your organization rely on statistical process control' As organizations seek to become more effective, what role might statistical process control play, if any' What is the learning curve and how may it be applied' Would the learning curve be appropriate for your organization' What is Six Sigma' What are the advantages and disadvantages for implementing Six Sigma in your organization' Week Three Discussion Questions What are the benefits of project management' Provide an example of how you have relied on project management. Based on your readings, how might you improve your project management skills' What is a safety stock, and when should it be used' How have safety stocks been used in your organization' Were they relied upon appropriately' What are the various manufacturing processes' Which manufacturing process is most appropriate for your organization and why' What is the difference between synchronous manufacturing and just-in-time manufacturing' How might your organization rely on these methods to become more competitive and efficient' Week Four Discussion Questions What is outsourcing' What effect does outsourcing have on organizations' How has your organization been affected by outsourcing' Why is mass customization important' Is it an appropriate approach for your organization to embrace' What challenges would your organization face if it sought to rely more on mass customization' What role does supply chain management play for organizations seeking to gain the competitive advantage' Would it be advantageous for your organization to focus its efforts on improving its supply chain' How does capacity planning differ in service and manufacturing organizations' What is value stream mapping and how might it be applied in your organization' Week Five Discussion Questions What enterprise resource planning (ERP) systems does your organization rely on' Choose an ERP system and discuss why you believe this system might help your organization become more efficient and perform well. What is aggregate planning' Provide an example of when you or your organization relied on aggregate planning. How did aggregate planning help you achieve organizational goals' What are production-planning strategies and how might you incorporate them into your daily activities' Which strategy would be most appropriate for your organization' Why are master production schedules necessary for manufacturers' In what ways do master production schedules help organizations become more efficient' Provide an example of how material requirements planning systems (MRPs) are used in your organization. How might MRPs be used to improve processes' Week Six Discussion Questions What criteria should be used when considering where to place a facility' What criteria does your organization consider when deciding the location of a facility' Are the criteria appropriate' How effective has your organization been in choosing appropriate facility locations' What is the centroid method' Would this be an appropriate method for your organization to rely on' How do facility locations differ between service facilities and manufacturing plants' What are factor-rating systems' How would your organization incorporate a factor-rating system' Copyright University of Phoenix® is a registered trademark of Apollo Group, Inc. in the United States and/or other countries. Microsoft®, Windows®, and Windows NT® are registered trademarks of Microsoft Corporation in the United States and/or other countries. All other company and product names are trademarks or registered trademarks of their respective companies. Use of these marks is not intended to imply endorsement, sponsorship, or affiliation. Final exams contain third-party copyrighted materials. Portions are: Copyright © 2010 University of Phoenix. All rights reserved. Copyright © 2010 McGraw-Hill. All rights reserved. Edited in accordance with University of Phoenix® editorial standards and practices.