Sustainable_Business_Analysis-_Franchised_Real_Estate_Office

Sustainable Business Management- MNG10253 | Business Analysis- Franchised Real Estate Office | | Ashleigh Bouttell - 21438213 5/25/2009 WORD COUNT- 3848 EXCLUDING IN TEXT & REFERENCE LIST. | | | 1. Introduction: 1.1 Scope of analysis. 1.2 Background. 1.3 Sustainability theory. | IIIIIIIV | 2. Water Management:2.1 Recommendations. | VI VI | 3. Waste Management:3.1 Recommendations. | VII VII | 4. Energy Management:4.1 Recommendations. | IX IX | 5. Transport Management:5.1 Recommendations. | XII XII | 6. Sustainable Accounting System: 6.1 Recommendations. | XVXVI | 7. Social Aspects:7.1 Operational and Service Design.7.2 Recommendations. | XVII XVII XVII | 8. Future Sustainability Outlook: 8.2 Short-term Recommendations.8.3 Long-term Recommendations. | XIX XX XXI | 9. Conclusion. | XXII | 10. References. | XXV | 11. Appendices:11.1 Email quote from ‘Wanless’ representative.11.2 Email quote from Solar Power ‘Todae’ representative. | XXVIII XXVIII XXXI | 1. Introduction. This report first and foremost will analyse the sustainability of a franchised real estate office. Patricia Allen in her book Food for the Future (2003) describes sustainability as the process of transforming corporations’ environmental practices ensuring the preservation of our environment. DesJardins (2007) describes how a strict egalitarian theory of distributive justice would hold that every generation has a right to an equal amount of the resources. By definition, any of non-renewable resources will result unless available for future use being unjust to future people. Implying no one has a right to use any non-renewable resource. This report will discuss the steps necessary to transform this organisation into a sustainable one the hypothesis is - this organisation needs to restructure their mission statement, goals and business dynamics if they aim to ethically participate in the industry. To preserve our earth for future generations- if the recommendations as specified in this report are not adhered to the author will find the organisation to remain a ‘plunderer’- To seize wrongfully or by force; steal (Dictionary.com) of our earth’s resources and ethically could not justify their operations. 2.1 Scope of Analysis. This report aims to provide a detailed analysis on the content as listed in the table above for this reason aspects beyond the control of the organisation will be excluded from this study. The building the organisation leases and the sourcing of products and services (i.e. their stationary supplies) will be briefly mentioned but will not be focused on in this report. 2.2 Background. This real estate office, located in the heart of Coolangatta within a complex comprising of eight professional suites and one residential. The office is one of the highest grossing and performing agencies in the area, it predominately performs a service for vendors (home owners) to list and sell their property through newspaper and internet marketing; print out brochures for walk in clientele; window cards in office window and performing ‘open and private inspections’ generally agents advertise open home times on above media and conduct an inspection of properties once to twice per week. In the case that an interstate or working client cannot make that viewing or expresses urgency the agent sets another ‘private inspection’. 2.3 Sustainability Theory- Natural Capitalism. Hawken, Lovins and Lovins (2000) believe organisations need to value all four functions of natural capitalism as they are interrelated and interdependent: 1. Radical Resource Productivity: Using resources- more effectively eliminating human and natural resource wastage- thus each resource is highly productive in its role. 2. Biomimicry: Mimicking the natural shapes created in nature, incorporating closed loop cycles eliminating resource wastage and environmental damage from toxic chemicals and products. 3. Service & Flow Economy: Reinventing the economy and said industry, educating the consumer regarding the need to acquire sustainable products and services. 4. Investing in Natural Capital: Investing in programs such as the carbon neutral program whereby you can commit to plant a tree per product sold or as on offset to carbon emissions or paying more for green energy. (Hawken, Lovins and Lovins 2000). If all four functions are successfully adhered to Hawken, Lovins and Lovins (2000) trust organisations ‘... can reduce environmental harm, create economic growth and increase meaningful employment’. 2. Water Management. Being in a service based industry this organisations’ water usage is minimal as it’s purely for employee consumption and cleaning of the kitchenette. 3.4 Recommendations. Use | Source | Current Process | Recommendation | Drinking | GCCC Council | * Tap water filtered through ‘Clearwater Filters’ machine * Consumed | * Install water tank on the roof of the complex 650L tank from Duraplas compact design $650 | Washing dishes | GCCC Council | * From shared hot water tap * Remitted into GCCC sewage lines | * Use grey water from neighbouring restaurants and residential units | * Thus installing a rainwater tank on the roof of 90-100 ‘Centre Place’ Griffith Street, Coolangatta, would provide sufficient water for this organisation. This would be sufficient for their drinking and small cleaning needs. * For the initial cost of $650 this organisation can purchase a 650L Duraplas water tanks from their ‘new urban slim line’ range which is a compact design tailored to city living. 3. Waste Management. The collection method currently employed at ‘Centre Place’ is a weekly serviced skip from Gold Coast City Council (GCCC). This skip is commingled –all waste is collected in one skip- it is unlikely that the waste will be able to be separated for recycling. 3.1 Recommendations Waste | Disposal method | Transportation | Recommendations | Paper & Cardboard | Reuse Landfill | GCCC rubbish truck | * Reuse – as scrap paper * Reduce- Eliminate printing by introducing paperless office Digital Presentations Reduce face to face trading. * Recycle- ‘Wanless’ recycling skips to service complex sharing cost with other tenancies. | Food Waste | Landfill | GCCC rubbish truck | * ‘Wanless’ food waste skip as another tenancy in the complex (juice bar) is a major contributor they pay higher tariff but share cost with other tenancies. | Human waste | Sewage | GCCC Sewage lines | * Install 8 x Biolytix Deluxe toilet systems at ‘Centre Place’ | * This organisation must separate waste at point of disposal, by employing the services of ‘Wanless’ the tenancies located within ‘Centre Place’ can have two serviced skips one Paper & Cardboard and one Food Waste totalling $100 per month, (see appendix 10.1) at least halving the size of current waste skip – supplied by GCCC. * The installation of 8 Biolytix (2009) ‘deluxe’ toilet systems at ‘Centre Place’ will treat sewage & household water for sub-surface garden irrigation. * Installing a garden bed on the roof of ‘Centre Place’ for employees would promote teamwork, boost staff morale and achieve a vibrant, tranquil and positive environment for employees’ breaks as well as, effectively reusing the diverted sewage waste. Thus closing the loop, mimicking natures’ cycle where waste equals food. 4. Energy Management The organisation runs from 100% coal based power the organisation does not purchase green power. All employee vehicles run on petrol. 5.5 Recommendations * The organisation has direct roof access and should utilise this to install solar power for their electricity and the hot water for the complex. For $35000 (see appendix 10.2) this organisation can have a 4kwh system with a possible rebate of $7500. * According to Climate Positive this organisation carbon footprint is 63.44 tones cost the author recommends this organisation to pay the calculated $1586 to offset their emissions. (This figure will reduce if the organisation implements the recommendations in this report). Energy Abuser | Issue | Recommendation | Fridge | * Predates 1980 * Very large and noisy * Needs re-gassing & resealing | * Replace with MIELE K855iD-1 with a 258L capacity 240 kWh/annum usage and a 10 year energy cost of $408. * Position away from heat source. * Allow air to circulate around the condenser coils. * Make sure the door seals are airtight. * Minimize the amount of time the refrigerator door is open. * Recycle old and second refrigerator. | Lighting | * Always on * Left on at nights * Fluorescent tubes | * Electrician to put all lighting on timer * Replace with energy efficient globes. Todae- $34.90 (40w) | Computers | * Constantly on * Left on at night | * Timed power board Todae- $36.95 each. * Replace all with new MAC Books Apple- $2099+ each. | Microwave/ kettle/ toaster | * So old have to be used twice to heat water/ food. | * Replace all with energy efficient appliances. * Ecolectric toaster- $70 * SHARK Sensor-Temp kettle $120 * Microwave unsustainable. | Laptops | * Constantly on. * Left on at night. | * Solar power universal rechargers -Todae Pack of 10 $1520.00 * Replace with MAC Books. | Mobile phones | * Constantly on charge or left in wall on. | * Solar power universal rechargers. | Branding sign | * On 24/7. | * Energy efficient globes. * Electrician to install timer. | Window Display | * On 24/7. | * Energy efficient globes. * Timer - Todae $29.95. | Air Conditioning Units | * Constantly on and up too high. | * Install fans throughout. | Server | * Has to be on 24/7. * Loud, noisy. | * Solar Power. | Camera | * One is constantly on charge. | * Solar power universal rechargers. | Drill | * One is constantly on charge. | * Solar power universal rechargers. | Laminator | * Constantly left on. * Very dangerous. | * Solar power. | Folding Machine | * Never turned off at wall. | * Solar Power. | * Replacing the current large, old 600L refrigerator with the above model, could according to the Energy Star (2009) website ‘save enough energy to light the average household for nearly four months’. Removing the bar fridge located downstairs would increase the energy savings also. * The whole office needs to run on timer outlet boards. Set so appliances turn on five minutes before open and at close. * Fans need to be installed through the unit so the air conditioner is not abused nor used when not necessary. * The employee rostered to empty bins must switch off all lights and appliances not in use, the last person out must take responsibility to close all energy sources. 5. Transport Management Transportation in this organisation is in dire need of restructuring and is highly unsustainable as is. 5.1 Recommendations Product | Provider | Base | Amount/ frequency | Recommendations | Stationary | OfficeKing (couriered by Fastway) | Robina 25.8km (Palm Beach 15.3km) | Fortnightly | One employee once a month stocks up at Office National in Tweed Heads South (6.9km) transport: electric car. | Stakes | Burleigh Signs | Burleigh Heads (20.1km) | Fortnightly | Employee collects on stock run. | Sign boards | ABC signboards | Burleigh Heads (17.3km) | Dependant | Employee collects on stock run and as necessary. | Tea/ Coffee cleaning supplies | Aldi Coolangatta | International company located in walking distance | Fortnightly | Australian owned company that sources locally e.g. Zenergy Coolangatta owned by Gold Coast family ethically & locally sourced products focus on organic produce. | * As the organisation was united with another office in their franchise family in Tugun their suppliers are further north than necessary, the organisation needs to reassess their couriers and suppliers in relation to the Coolangatta - Tweed area. * The most suitable option, alike to McDonalds Sweden (2007) whereby one delivery vehicle, powered by Natural bio-diesel (which they supply to the company to economise their transport costs) is made less frequently containing all the resources necessary for the organisations operations. * With no such company as Carbon neutral courier systems, (UK) it would be advisable that one employee to collect ALL supplies (as per previous table) once per month in a company fleet car (see section 5.1 final comments). Employee | Transport | To/from work/ (km monthly) | Work (km monthly) | L/100km | CEO | 2008 Volkswagen Touareg | 110 | 48 | 19.1 | Agent 1 | 1999 Honda CR-V | 291.2 | 432 | 11 | Agent 2 | 2008 Nissan X-Trail | 166.4 | 512 | 7.7 | Agent 3 | 1998 Ford Fairmont | 20 | 0 | 12.5 | Agent 4 | 2007 Holden Avalanche | 468 | 360 | 12.4 | Property Manager 1 | 2001 Ford Focus Hatchback | 784 | 120 | 8 | Property Manager 2 | 2006 Citroën C5 Hatchback | 291.84 | 240 | 8.2 | Property Manager 3 | Public Transport | 240 | 0 | | Business Systems Operator (BSO) | Car Pool Drives assistants car | - | - | - | BSO Assistant | 2003 Hyundai Getz Hatchback | 1836.8 | 25 | 5 | Sales Assistant | 2006 Suzuki SV650 | 72.6 | 34 | 4.1 | Receptionist | 2008 Holden Barina | 748 | 250 | 6.1 | Book Keeper | 2001 Toyota Seca Sedan | 52 | 0 | 6.8 | * Considering the current debate regarding voluntary fuel consumption standards in Australia being at 10L/100km, Barbara Miller in her article ‘Australia urged to follow Obama on car targets’ comments that Europe has set a standard of 5L/km and Greenpeace Australia, Steve Campbell has agreed this is what Australia needs to aim at. * Vehicles on our roads releasing 80 million tonnes of CO2e per annum (Environment and Resource Management, QLD Government 2009). It is surprising only three manufacturers supply the Australian market with hybrid cars, with Mitsubishi only JUST introducing the electric i MiEV. Or alternatively for approximately $15,000 you can convert a petrol powered car to an electric car that travels more than 50km daily for less than $2 of electricity. (AEVA 2009) Model | Engine capacity | Features | Emissions | Price | Lexus GS 450h | 3.5L V6 | Electronic Continuously Variable Transmission (ECVT) | | $132500 | Lexus LS 600hL | 5.0L V8 | | 76% fewer smog-forming pollutants versus other similar vehicles in their class. | $252900 | Lexus RX 400h | 3.3L V6 | ECVT | | $97545 | Honda Civic | 1.3L 4 Cyl | | 109g/100km | | Toyota Prius | 1.5L 4 Cyl | ECVT | 106g/100km | $37400 | Toyota Prius i-tech | 1.5L 4 Cyl | ECVT | 106g/100km | $46900 | * Mitsubishi i MiEV | Electric | Recharges within 7 hours. | 0g/100km | $43000 | * If proposed 30% owners rebate for business owners is instated the organisation should purchase a fleet of hybrid and/or electric cars. * All employees should be offered either a Prius or i MiEV to lease from the organisation. * If all employees do not accept this offer the company should purchase one i MiEV to transport supplies and run errands. 6. Sustainable Accounting System Referring to Corporate Social Responsibility (CSR), this office does not individually publish any facts or figures in regards to this although submits data to head office for their use in such publications. In such businesses as McDonalds (Sweden 2009) a transparent report is published as to their efforts toward sustainability, their targets and standards. Strategis (2003) defines CSR as being the contribution of business to sustainable development, businesses growth and development without compromising the alibility of future generations to meet their needs while focusing on achieving integration between economic, environmental and social imperatives. Environmental Performance Indicators | Social Performance Indicators | Economic Performance Indicators | * Kilometres travelled by employees increased | * High staff turnover | * Gross sales increased | * Every agent has upsized their vehicle – higher outputs | * Monies donated to Cystic Fibrosis increased | * Maintained top sales results in area | * Employees using public transport increased | * Monies donated to local charities decreased | * Number of hours and employees full time has reduced | * Employees living closer to office increased | * Local sports sponsorships equal | * Client database increased | * Comingled waste increased | * Promotions and pay reviews have decreased | * Outsourcing has increased | * Energy use increased | * Employee Social functions decreased | | * Supply deliveries increased | | | 7.6 Recommendations Environmental | Social | Economic | Employ local staff. | Increase staff morale with garden. | Use new point of difference to attract clients | Offer i MiEV & Prius for employees to lease. | Increase public awareness of Cystic Fibrosis. | Educate community as to benefits of new mission statement. | Encourage use of public transport. | More pronounced participation in local charities and sporting events. | Increase profits by above methods and ensure job security. | Offer cost of living payments for staff to relocate closer to office. | Encourage and fund staff training and development. | Source clients from environmental workshops. | Separate waste at office. | Review pay as per contract or yearly. | Outsource where it’s more efficient & sustainable to. | Wanless recycling skips. | Schedule monthly social function. | | Turn off unnecessary appliances. | | | Install energy efficient globes. | | | Install timers and use of timed power boards. | | | One employee to collect supplies once/ month. | | | 7. Social Aspects This organisation is a leader in their industry they are a market leader in the area and the majority of staff members belong to the elite ‘captains cub’ to qualify they must gross one million dollars+ in sales each year. The organisation provides training within their franchise network which promotes knowledge and skills building and development, allowing team member to earn more responsibilities within their role and ensures they are eligible for promotion within the organisation. 7.1 Operational and Service design Section 1.2 describes this organisations operation and service design it is blatantly unsustainable for this organisation to continue operating in this manner, plundering natural resources. Continuing such practices without considering Natural Capitalism this organisation cannot justify its existence as we move toward a sustainable future and promotion of environmental stewardship. 7.2 Recommendations Change is necessary- firstly to change the mission statement to read: ‘To provide a service to our clients whereby we act solely on behalf of the prospective buyer to ‘sustainably’ source their new investment or home- maintaining our top position whilst being an environmental steward.’ This author’s recommendation is to restructure the business moving from the description as per section 1.2 into a service based on the prospective buyers’ needs, changing the mission statement will allow this organisation to become sustainable if they conduct the following services: * A pest & building report (P&B) is conducted by any interested party, rather than being conducted as per amount of interested parties –P&B company should have a portal on their website for clients to pay to view the report online for a low fee (as they will most likely get multiple people pay this fee for a report they have only had to prepare once). * Open houses- Deal with vendors who have ‘open listings’ or ‘conjunctional’ agents providing buyers for the vendors or agents rather than working for the vendor. * Tour days on electric bus e.g. tour of houses $300-$400K 3-5 bedrooms in neighbouring suburbs. Adelaide City Council (2009) has the world’s first solar-powered electric bus which is recharged by solar power they estimate it to be up to 40% more energy efficient than conventional petrol vehicles used for city driving. By restructuring the focus of the business plan the ability to save on emissions created from marketing: newspapers, internet, brochures and window cards; open and private inspections conducted on behalf of the vendor that are currently conducted 1-2 times per week this would significantly reduce the 63.44 tonnes the organisation currently emits. In conjunction with following the green recommendations contained within this report this organisation would be a contender for “EcoBiz ...the business flagship program of the Queensland Environmental Protection Agency  (EPA) and in partnership with Gold Coast City Council encourages businesses to become more eco-efficient and profitable through smarter water, energy and materials consumption.” (Gold Coast City Council 2008) 8. Future Sustainability Outlook To achieve sustainability this organisation must restructure their goals and dynamics, changing the focus of the business so this is a possibility. This report will now recap on the aforementioned recommendations structured in chronological order as they have been introduced. Following are recommendations ranging from short to long term. 8.1. Short term recommendations MONTH 11-12 | Follow up on recommendations | Make appointment with Biolytix representative for tenants, managing agent & landlord of ‘Centre Place’. | Assess methods used and remeasure carbon footprint against current emissions of 63.44 tonnes. | Reduce kilometres travelled by all employees through cost of living payments to relocate staff; walking on lunch breaks; localise client database. | MONTH 9-10 | Apply to EcoBiz to learn path to sustainability. | | Purchase carbon credits $2586 to offset current emissions. Conduct Energy Wise service from GCCC. | Gauge interest on option to lease back electric/ hybrid cars from company. | MONTH 7-8 | Look into accessible sources of grey water. | Have ‘Wanless’ representative present to tenants, managing agent & landlord of ‘Centre Place’. | Purchase solar power universal charger (10 pack $1520) for phones, drills, cameras. | Educate employees seek environmental ambassador to conduct workshop with staff. | MONTH 5-6 | Conduct GCCC WaterWise service | Review implementation of Redmap program further training for staff. | Timed power boards at very power point (14 x 36.95= $517.30c) | Survey employee’s knowledge/ opinions on transport. | MONTH 3-4 | Educate staff on water wise practices | Reduce- Many offices are becoming ‘paperless’ Redmap was implemented with this office but due to high staff turnover no staff are trained in Redmap- train staff and install on all computers. | Energy efficient globes to replace all lights in office (25 x 34.90 = $872.50) | Ensure all companies dealt with are or are aiming to be environmentally friendly. | MONTH 1-2 | Provide principal with contact details for Duraplas | Reuse- Use paper for scrap writing pad. | Move microwave from top of fridge; reseal fridge. Use AC less often. Ensure one staff member turns off all lights & appliances not in use @ end of business. | Use section 5.1 recommendations to localise suppliers. | Aspect | Water | Waste | Energy | Transport | 8.2. Long term recommendations | | Install Solar Power 4kwh unit @ $35000 - $7500 rebate. | | | | Electrician to install ceiling fans throughout unit. | Power electric cars from offices’ or other source of solar energy to increase environmental impact. | | Employ Wanless food and paper/card skip service @ cost shared 100/month cost shared with other tenancies @ “Centre Place’ | Replace current laptops & PCs with MacBooks – greenest Australian computer. | Purchase fleet with employees to lease back from company. | Possibly could install larger tank and share costs with neighbours. | Use that grey water to irrigate roof top employee garden. | Electrician to install timer for lighting. | Purchase one i MiEV for office errands and collecting supplies. | Water tank 650L Slimline Duraplas $650 | Install 8 x Biolytix deluxe toilet systems. | Replace all kitchenette appliances & whitegoods. | Monitor 30% owners bonus instatement | WATER | WASTE | ENERGY | TRANSPORT | 9. Conclusion In conclusion as the author handwrote this report by candlelight due to a storm cutting out power to our region to the soundtrack of people around her restless, bored and whining about it she realised her generation considers technology a right not a luxury. This dependence will only grow - our world is rapidly succumbing to a technological revolution. Will the efficiency of products be calculated by their simplification of everyday life or their contribution to our environment' The author believes the latter remains irrelevant in many product designs. Predating today’s consumerism driven market the land was used as a tool to live from by our aboriginal predecessors- they did not own the land, they were nomadic. They moved from settlement to settlement, once they had used the resources they moved so not to spoil the land but allow it time to rest, recuperate and replenish its stocks. Now with much denser population statistics, (see Australian Government (2007) projected forecast for 2006 below) and land ownership 63% of Australian land in private ownership one could not nor would not just pack up and move for the sake of the earth- for we are plunderers. * Second to reverting to our days of hunters and gatherers we must follow Hawken, Lovins and Lovins’ (2000) Natural Capitalism Theory. In relation to this organisation: 1. Radical Resource Productivity If following this organisation follows the recommendation to install solar power all energy must still be preserved as then the organisation can supply the local grid with green energy eliminating albeit a slight amount, of unsustainable energy generation. The installation of time monitored power adaptors. 2. Biomimicry * Solar Power * Rain tanks * Sewage Convertor With neighbouring organisations this organisations should turn their waste into another’s food, creating a closed loop neighbourhood alike to Interface (2009) (see diagram below). Where the CEO Ray Anderson realised their plundering ways had to be transformed and was willing to take a loss to transform his company. 3. Service and Flow Economy Redesigning the company, their mission statement goals and organisational structure is necessary and then education of staff and consumers to promote the consumption of sustainable products and services. This organisation must endeavour to make environmental stewardship their new ‘point of difference’ rather than their current unsustainable one: glossy printed presentations kits for mails outs, open homes and potential vendor information kits. 4. Investing in Natural Capital. This organisations needs to become carbon neutral, if the organisation adheres to the recommendations contained within this report regarding energy, waste and transport management it will greatly reduce their emissions. For the remainder of outputs/ emissions they should offset via such programs as: Carbon Neutral -Commit to plant a tree or make a donation for every product or service sold to demonstrate your commitment to the environment (Carbon Neutral 2009) Zero your Carbon- neutralise carbon emissions by purchasing credits to offset them. This organisation needs to restructure their business dynamics and goals as Interface (2009) did by becoming: * Strongly service-oriented * Resource-efficient * Wasting nothing * Solar-power driven * Closed loop production * Strongly connected to constituencies (community, customers, suppliers, one another) * Communities are stronger and better education * Customers prefer to work with us and suppliers embrace our vision * Ahead of the regulatory process * Just – giving social equity its appropriate priority * Expanding market share at the expense of inefficient adapters * Growing while extracted throughput is declining – eventually to reach zero. 10. References 1. Adelaide City Council, 2009. Source: http://www.adelaidecitycouncil.com/adccwr/publications/guides_factsheets/tindo_fact_sheet.pdf. Accessed: 20th May 2009. 2. Allen, P. 1993. Food for the Future: Conditions and Contradictions of Sustainability‎, Wiley and Sons. 3. Apple, 2009. Source: http://www.apple.com/mac/green-notebooks/. Accessed: 20th May 2009. 4. Australian Bureau of Statistics, 2006. Source: http://www.abs.gov.au/websitedbs/D3310116.NSF/0b4d93b9debe3a7aca256de4002c6d6e/b1b746bd80ce1848ca2571b8007b2d41!OpenDocument. Accessed: 23rd May 2009. 5. Business GC 2009 ‘Business Services’. Gold Coast City Council- Source: http://businessgc.com.au/index.php'page=ecobiz. Accessed: 23rd May 2009. 6. Carbon Neutral, 2009. Source: http://www.carbonneutral.com.au/ 02nd May 2009. 7. Carbon Neutral Courier Systems, 2009. Source: http://www.courier-systems.co.uk/environment/carbonneutral.php Accessed: 22nd May 2009. Climate Positive Ltd, 2009. Source: http://www.climatepositive.org/measure/. Accessed: 01st May 2009. 8. Department of the Environment, Water, Heritage and the Arts, Australian Government, 2007. Source: http://images.google.com/imgres'imgurl=http://www.environment.gov.au/soe/2001/publications/theme-reports/biodiversity/images/bdfg005.gif&imgrefurl=http://www.environment.gov.au/soe/2001/publications/theme-reports/biodiversity/biodiversity04-1a.html&usg=__a6fLDjB9XQq4wYLSZ0GACI3MR84=&h=463&w=490&sz=29&hl=en&start=2&um=1&tbnid=btfxe_giSU4vwM:&tbnh=123&tbnw=130&prev=/images%3Fq%3Daustralia%2Bpopulation%2Bdensity%26hl%3Den%26sa%3DN%26um%3D1 Accessed: 23rd May 2009. 9. DesJardins, J. 2007, Business, Ethics, and the Environment Imagining a Sustainable Future, Pearson. 10. Dictionary.com, "plunderer," in Webster's Revised Unabridged Dictionary. Source location: MICRA, Inc. http://dictionary.reference.com/browse/plunderer. Accessed: 25th March 2009. 11. Energy Star, 2009. Source: http://www.energystar.gov/. Accessed: 15th May 2009. 12. Environment and Resource Management, 2009. Queensland Government. Source: www.epa.qld.gov.au. Accessed: 01st May 2009. 13. Hawken, P., Lovins, A., Lovins, L. 2000. Natural Capitalism: The Natural Revolution, Earth scan. 14. Interface Global, 2009. Source: www.interfaceglobal.com. Accessed: 25th March 2009. 15. McDonalds 2007 Sweden CSR Report viewed 08 March 2009, Source: McDonalds Sweden Corporate Social Responsibility Officer, Petra Dahlman email communication. 16. Miller, B. 2009. ‘Australia urged to follow Obama on car targets’ ABC NEWS. Source: http://www.abc.net.au/news/stories/2009/05/20/2575583.htm Accessed: 24th May 2009. 17. Plenary Lecture at the 3rd National Conference on Science, Policy and the Environment: "Education for a Sustainable and Secure Future" sponsored by the National Council for Science and the Environment, January 31, 2003. Source: http://www.populationpress.org/publication/2004-2-anderson.html. Accessed: 01 March 2009. 18. Strategis, 2003. ‘What is CSR'’ Source: http://strategis.ic.gc.ca/epic/internet/incsrrse.nsf/vwGeneratedInterE/h_rs00094e.html, cited in Dahlsrud, A 2008 ‘How corporate social responsibility is defined: an analysis of 37 definitions’ Corporate Social Responsibility and Environmental Management Vol. 15, No. 1, pp. 11, viewed 30th March 2009, Wiley Interscience database. 19. The Australian Electric Vehicle Association Incorporated (AEVA) 2009. Source: http://www.aeva.asn.au/ Accessed: 22nd May 2009. 20. Todae, 2009. Energy efficient products. Source: http://www.todae.com.au/. Accessed: 01st May 2009. 21. Wanless, 2008. Source: http://wanless.com.au/cardboard_and_paper.html Accessed: 09th May 2009. 22. Zero your Carbon 2009. Source: http://www.zeroyourcarbon.com.au/ Accessed: 01 May 2009. 11. Appendices 11.1 Appendix 1 11.2 Appendix 2 -------------------------------------------- [ 2 ]. Projected change in human population density by IBRA region, between 1997 and 2006. The main increases are expected in the coastal regions of southern and eastern Australia. Units are persons per square kilometre.