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建立人际资源圈Scenario_Evaluation_Plan
2013-11-13 来源: 类别: 更多范文
|WK 5 Assignment: Scenario Evaluation Plan
Peace Domestic Violence agency is dedicated in serving its population with the relief protection and safety. The agency provides the community with ways to combat domestic violence or to keep domestic violence from happening. The program is available to everybody who could be exposed to violence whether it’s domestic violence, rape or abuse. The family centered agency thrives on helping the community through education, prevention and inspiration.
In order to continue making a difference Peace Domestic Violence Agency must be able to evaluate the program in order to insure that the program is working according to planned such as making sure that the budget is right on track or to check the effectiveness of a program or in this case an agency. The mission, goals and objectives are the foundation to the Peace Domestic Violence Agency and the evaluation’s main goal is to ensure that it continues being this way. The evaluations are also done to check if any changes should be made to the program in order to enhance the outcomes of the agency. In other words, evaluations are done in order to enhance the quality or quantity of the services provided at an organization or in a business.
In this paper the evaluation plan that we will be discussed concerns the Peace Domestic Violence Agency. The following information will be for the sole purpose of creating and establishing an evaluation plan that will impact the agency’s outcome in a very positive manner. The information used will be provided by Peace Domestic Violence Agency and will be mostly constructed of the programs goals, objectives and missions as well as the results that would like to be achieved.
The process evaluation plan will consist of reviews from the population that is served. This includes: youths, children, and adults that are served at the agency. In order to get their feedback in regards to the agency there are things that should be done. The first thing is that should be done is have people fill out surveys regarding the service as well as the services offered at the agency. The client’s feedback should always be considered since they are the ones that are being served. The clients at Peace Domestic Violence Agency will also have questionnaires in order to help evaluate the agency. Suggestion boxes should also be placed at the agency; they may provide ideas in how to make the agency a better place if possible. Outcome evaluation focuses on the effectiveness of the program. In other words the success or failure of the program is information that will be used for the evaluation. The outcome evaluation measures how well the agency is doing when it comes to fulfilling goals, objectives or missions.
Process evaluation
1. Survey forms should be given to clients after services.
2. Questionnaires should be mailed to clients two weeks after their services
3. Suggestion boxes should be placed at the agency.
Outcome Evaluation
1. Measure the clients success rates, has the client’s life changed in a positive manner because of the agency'
2. Who is responsible, is the Agency responsible for this change'
The types of evaluations that should be included in the Peace Domestic Violence Agency are the needs assessment. This type of evaluation determines who needs the program as well as what kind of changes should be made in order to serve the population or community that qualifies. In many cases policies are changed or methods are considered in order to achieve success in helping the targeted population. Evaluations for employees or personnel are also very important because they are the ones providing some of the services at Peace. It is very important for the personnel to know everything about the agency because they are the ones running the agency. Training is a highly reliable way of achieving results; it allows the employees to have hands on training. Other methods such as questionnaires, test, interviews and other methods should be done to ensure that the staff is capable of providing adequate services to the community.
The measurement tools used should cover all of the information needed in order to have a successful evaluation. Data collection is very important because it shows who as well as how a person has been impacted by a program.
Measurement tools
• Questionnaires
• Surveys
• Interviews
• Focus groups
• Observation methods
• Training
All of these methods among many others determine if a program, business or organization is right on track, doing better than planned or is not living up to planned.
Peace Domestic Violence Agency is dedicated in helping individuals and families who are victims or may become victims of domestic abuse. The agency also aids in the prevention with education concerning all types of abuse. In order for the Peace Domestic Violence agency to be successful it is important to evaluate the program to ensure that it is running as planned and also to identify and or correct any problems that may occur. The evaluation methods that will be used for the agency will determine if the program needs further assessment, review or funding.
References
Yuen, ., & Terao, . (2003). Practical Grant Writing and Program Evaluation . : Brooks/Cole.
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