Reflective_Acco

untReflective account 4 Supervision Using Gibbs (1988) model of reflection I am going to reflect upon a supervision session I had with my manager since I started my role of senior carer in April 2013. The manager came into the work place at 8.30am and told me that my supervision would be conducted today at 10.00am with her. At 10.00am I went into supervision and the manager discussed with me my job role within the organisation and what it entailed which is managing and working alongside 4 care workers to ensure that the needs of service users are being met, that the reviewing and updating of care plans and risk assessments were updated, working with multi disciplinary agencies regarding service users needs, manage the home to CSSIW standards in the absence of the manager, supervise, appraise and support the staffing team. She discussed my strategies on how I was managing the team and also discussed that the new daily working schedule (this is discussed further in reflective account 6) would be implemented from the next day onwards. She also discussed with me my training requirements which myself and her thought relevant to enhance my job role. Then I discussed with her how the progression of the role had enhanced my knowledge and that I would like to undertake my N.V.Q. level 5 in care. Winston and Creamer(1997) defines supervision as the shared process that focuses both on the accomplishment of organisational goals and the support of staffs pursuit of personal and development plan. Feelings My feelings at 8.30 when my manager informed me of when my supervision was to take place were that the notice was short and that I had not had time to prepare and research anything that I would of liked to discuss in supervision. Evaluation Although I only had an hour and half to prepare for my supervision session I did not make the manager aware of this at any time. The good thing was that I was given praise for my ability to manage the team and that the team was well structured although these members of the team had not worked together previously. When I discussed with the manager that I wished to progress in my role and career onto the level 5 N.V.Q the manager informed me that funding was not available from the company to assist me in doing this. With this outcome I suggested to her that it was something that I would fund myself due to me wanting to progress. My manger said that she felt that in my current role there would be units on the N.V.Q. which I would not be able to achieve due to this being a managers role rather than the role of the senior which I am currently doing. I then suggested that If I was to offer time voluntary to learn this then would she has my manager mentor me, she told me that due to these units being finance orientated she would have to discuss the matter with her manager and the training department of the company. Analysis The situation about the N.V.Q level 5 did not make sense to me because I think managers should support and mentor all staff to thrive and achieve to better the company and role of the individual. When the manager said she would need to speak to somebody else regarding this matter I felt that she was trying to pass the buck or that she was unsure of her role as far as supporting training was concerned. Conclusion In the situation I felt that I was not supported fully by my manager and that I should of took the matter further because I think that I just took the answer and did not take the matter any further. I have just ignored the situation and got on with my career progression by going to university to do a HND in care studies. If this situation was to arise again I would ensure that I made my manger aware of the limited time available to prepare for supervision and I would have gone to senior managers and the training department to discuss with them what role a manager should play when supporting staff and what training my manager could support me in. References Winston. R.B and Creamer. D.G (1997) Improving staffing practices in student affairs. San Francisco: Jossey Bass Publishers