Mgt_330_External_Internal_Factors

External/Internal Factors University of Phoenix Management: Theory, Practice and Application MGT/330 Oren Gilbert May 29, 2011 Abstract In this paper we will analyze the functions of management at St. Jude Children’s Research Hospital. Looking at the four management functions (planning, organizing, leading, and controlling) and how the functions are affected by internal and external factors. An explanation of how globalization, technology, innovation, diversity, and ethics affect the four management functions will are discussed. Lastly how managers at St. Jude Children’s Research Hospital use delegation to manage each function (planning, organizing, leading, and controlling). As well as how each factor (globalization, technology, innovation, diversity, and ethics) is affected managerial delegation. External/Internal Factors This paper is based on the St Jude’s Children Research Hospital. St. Jude’s Children Research Hospital was started in 1962 by founder Danny Thomas. Thomas’s goals were to change the lives of all the children that would walk through the hospital doors. He created a hospital that specialized in research and treatment of catastrophic diseases and illnesses. It was not until 2005 that St Jude’s added on a massive expansion that heightened the hospitals efforts to find cures, treatments, vaccines, and rehabilitation for children. This paper will include an explanation of how internal and external factors affect the four functions of management, and how management uses delegation to control factors and functions. Some of the factors and functions that will be discussed are globalization, technology, innovation, diversity, and ethics. Internal and external factors affect the four functions of management in the SWOT Analysis in St. Jude’s Children’s Hospital. This plan is a strategic planning tool that enables you to be able to evaluate the strengths, weaknesses, opportunities, and threats that are involved in a mission or organization endeavor. The objective of the organization is to be able to identify the internal and external factors that are either favorable or unfavorable to accomplishing the objectives or goals. This analysis is very important to be able to find that they are accomplishing their goals. The internal factors may be viewed as strengths or weaknesses this depends on the impact of the organization. The factors may contain finance, manufacturing capabilities, personnel and many other things that consist in the hospital. External factors can contain legislation, socio-cultural changes, marketplace, technological and competitive positions. This SWOT analysis is just one process that is categorized and of course has its own downfalls, but everything has a down fall. This analysis can convince companies or organizations throughout the hospital to gather lists rather than think of achieving the goals they have for their hospital. Many organizations take the time to use this analysis, and numerous of them find it to be rather affective. This will help achieve their goals by following their mission which is “The mission of St. Jude Children’s Research Hospital is to advance cures, and means of prevention, for pediatric catastrophic diseases through research and treatment. Consistent with the vision of our founder Danny Thomas, no child is denied treatment based on race, religion or a family's ability to pay.” St. Jude Children’s Research Hospital is an organization that embodies a globalized infrastructure. Over the past thirty years globalization has allowed for more resources and possibilities to enhance the communication, education, treatment, funding, and technological growth for St. Jude. St. Jude Children’s Research Hospital has an International Outreach Program in which their primary function is in helping to find cures for children with infectious diseases. St. Jude has International Partners structured to aid in the developments specifically used for treating children, their Education Outreach which was formulated to share information worldwide in medical communities, and IPACTR- the International Pediatric Adrenocortical Tumor Registry is a registry that is designed to gather information throughout the world for these rare tumors. The Infectious Disease Initiative and the Pediatric Oncology Twinning Program are also International programs that are set in place to enhance the knowledge for research and obtain treatment for the children of St. Jude. Globalization has been proven to be an effective part of the success of St. Jude in finding possible treatments and cures for children with infectious diseases all over the world. The advancement of technology allows St. Jude to be a front runner in research for the treatment and prevention of catastrophic diseases in children. Computerized tomography (CT), magnetic resonance (MR), and having best cyclotron available allow St Jude to stay in the forefront of technology. The installation of this type of cyclotron is the first in the United States. The cyclotron allows researchers to perform positron emission tomography quickly to track tumors and responses to treatment. On site, Hartwell Center for Bioinformatics and Biotechnology provide St. Jude with the best research environment available. They also provide a state-of-the-art computer facility. Computer facility provides networking, security, web server host, storage, and back up solutions and more. St. Jude has a commitment to sharing knowledge, technology, and organizational skills with doctors and scientists all around the world. Innovation is an important part of St. Jude, not only in the advancements of technology but also on collaboration with doctor’s scientists and doctors around the world. St. Jude is the first pediatric cancer research center to open a Good Manufacturing Practices facility in the United States. The facility can produce vaccines, drugs, proteins, and gene bases molecules. To accommodate work that needs special containment such as microorganisms, three, biological safeties level three laboratories have been set up. The ability to take research from laboratory to clinic quickly supports the hospitals goal. The facility must meet standards by the United Stated Food and Drug Administration. Modular design permits modification of laboratories to accommodate new projects. The combination of patient care and research are the key to rapid advances in medicine and science. Doctors and scientists work together and share ideas on treatments and prevention. St. Jude is always looking for way to prevent and cure catastrophic children’s diseases while providing the best patient care possible. When it comes to diversity St. Jude Children’s Hospital encompasses the essence to its true meaning. Respect for the uniqueness of every individual with humility and compassion characterizes how diversity plays a major role with St. Jude. Although the focus of St. Jude is on children the diversity comes from the openness in accepting every child no matter the ethnicity, gender, race, culture, or economic status. Diversity is also displayed through vast variety of scientist, doctors, and researchers that are interconnected worldwide in effort to devote their expertise and knowledge in studies to develop a diverse mix of cures and treatments for children. Diversity not only factors in the environment of St. Jude as an entity is also describes the vast variety of treatment options and research tools that are incorporated in the mission of increasing the survival rate of children with infectious diseases. Diversity is spread throughout the organization from the top-level management, the scientist, to the advocates and volunteers that partake in the structure of St. Jude. Diversity is displayed in the core organizational structure of St. Jude. St. Jude displays uniqueness in its efforts to incorporate all possibilities into their organizational structure providing the core of diversity within its environment. Diversity is the culture of St. Jude. St. Jude’s research is done with human volunteers. These volunteers are chosen to try new drugs for possible treatments on children around the world. St. Jude has a high ethical standard that all their partner researchers must abide by. They have put together REC’s (Research Ethics Committees) to make sure all their internal and external partners are doing these testing with volunteers that have been given complete knowledge of what they are taking and what they can expect. These groups make sure that all volunteers have all knowledge they need to make an informed decision on the treatment they will under go (St. Jude Children’s Research Hospital, 2007). St. Jude’s ethical standards are very important to the research they have performed in the past. Their ethical standards require any partner show that all volunteers have been given the knowledge and understanding they need to make an informed decision concerning that treatment. They make sure this is completed at all their partner sites through way of the REC. They have begun putting REC’s together in all low income countries so the volunteer’s as well as patients are treated fairly and understand the choices they have (St. Jude Children’s Research Hospital, 2007). Managers use delegation to control the different factors and functions. Some of the different factors and functions that can be involved in an organization are globalization, technology, innovation, diversity, and ethics. Delegation is assigning authority or responsibility to co-worker or subordinate at a lower professional level. Managers use delegation in globalization by using the advantages of having researchers around the world working to make a difference and help to fight the large variety of diseases that plague the different regions of the world. Technology is something that has helped to further most of what doctors and researchers are able to do at this time. Mangers use technology to monitor work, store information, or train employees. Technology has provided that doctors and hospitals with equipment, knowledge, and many different kinds of support to ensure that they are working as well as they can to fight diseases and illnesses. Diversity is important because it provides a constant change. This allows management to work with a large group and evaluate what each individual has for strengths and weaknesses. Personal Ethics can be the based on most people’s thought and feelings about something or someone. Ethics are essential to organizations because they serve as a code for employees to live by. Assisting them in making hard decisions at time of how to react or behave in different scenarios. Most organizations have a code of ethics that employees have to abide by. In conclusion, the St. Jude’s Children’s Hospital is a wonderful worldwide organization that allows children and families to get help no matter what the cost. St. Jude’s works to provide advanced research, cures, preventions methods, all aspects of patient care, improving diagnosis, and educating health care and scientific research professionals. St. Jude’s strives to be “the world leader in furthering the treatment and prevention of catastrophic diseases in children.” (St. Jude Children’s Research Hospital, 2011). I hope this paper has showed how globalization, technology, innovation, diversity, and ethics affect the St. Jude’s Research hospital. Also briefly touching base on how management delegations can affect those aspects within the organization; how internal and external factors affect the four functions of management; and the internal and external factors. Globalization has played a large old in connected the hospitals and research centers around the world in order to have the most advanced approaches in medicine. Innovation is equally important being that it supports the progress of technology and assists in joining the efforts with doctors to give the best help. Diversity is a huge help to the research that is done with volunteers. The internal and external factors helps as a planning tool that makes it easier to delegate, evaluate different strengths and weaknesses. “The mission of St. Jude Children’s Research Hospital is to advance cures, and means of prevention, for pediatric catastrophic diseases through research and treatment. Consistent with the vision of our founder Danny Thomas, no child is denied treatment based on race, religion or a family's ability to pay (St. Jude Children’s Research Hospital, 2011).” References St. Jude Children’s Research Hospital (2007). St. Jude and El Salvador create research ethics committee. Retrieved May 27, 2011, from http://www.stjude.org/stjude/v/index.jsp'vgnextoid=ae8810e88ce70110VgnVCM1000001e0215acRCRD&vgnextchannel=d51d6fa0a9118010VgnVCM1000000e2015acRCRD Brown, G.W. (2008). Globalization is What We Make of It: Contemporary Globalization Theory and the Future Construction of Global Interconnection. (Vol. 6 Issue 1) Political Studies Review (need web site) St. Jude Children’s Research Hospital. (2011). International Outreach. Retrieved from www.stjude.org/international Haynie, H. W. (2007). New Chili's Care Center Opens, Expands Research Capabilities. Memphis Medical News, December(), para. 7. Retrieved from http://memphis.medicalnewsinc.com/new-chili-s-care-center-opens-expands- research-capabilities-cms-1292 Hartwell Center for Bioinformatics & Biotechnology. (2011). Bioinformatics and Computing Resources. Retrieved from www.hartwellcenter.org/site/bioinformatics-and-computing-resource Kreitz, P.A. (2008). Best Practices for Managing Organizational Diversity. Vol. 2 The Journal of Academic Librarianship (need web site) St. Jude Children’s Research Hospital. (2011). Finding Cures. Saving Lives. Retrieved from www.stjude.org St. Jude Children's Research Hospital. (2011). St. Jude Mission Statement. Retrieved from http://www.stjude.org/mission Public Relations and News. (2011). St. Jude Medical. Retrieved from http://www.live-pr.com/en/st-jude-medical-inc-r1048778111.htm