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建立人际资源圈Mcdonalds
2013-11-13 来源: 类别: 更多范文
Productivity
Productivity is looking at output/inputs to see how efficiently the production
process is working. McDonalds is very good at reviewing all parts of the
process and finding ways to make it more efficient so they can cut costs of
production, so increase profit and control safety and quality management.
They know down to the second how long each stage should take, for instance
their time management in production for cooking; the beef patties are cooked
for just the right amount of time – that's a minimum of 36 seconds for a regular
patty and a minimum of 101 seconds for a Quarter Pounder patof -1.98%, this was about the same time as the global recession started, so
demand for takeaways decreased because this is a luxury good and when
income decreases consumers focus on buying only the necessities like
groceries.
The producer will have taken a loss in revenue and most likely profit as well
because they may have purchased more capital goods or hired more staff to
meet the increased production needs of the previous year. This decreased
revenue and profit also has negative consequences to society as well
because workers may be laid off which reduces their income, the NZ suppliers
who rely on McDonalds demand for their goods receive less revenue as well,
and the government will receive less tax revenue from all these firms and
households and also will have to pay out more in benefits to those
unemployed.ASK 3
Commercial Goals
McDonalds goals are profit maximisation, sales maximisation, increased
market share of the takeaways industry, and business expansion through
selling more franchises, setting up more McDonalds outlets throughout New
Zealand.
Non-Commercial Goals
Some of the non-commercial goals are corporate responsibility (purchasing
from mainly NZ suppliers). One of the positive benefits of McDonalds
purchasing off NZ suppliers is the income this provides for other businesses in
the NZ economy and for the consumers who work in these businesses.
Community goals include helping to set up the Ronald McDonald House
charities, and supporting Variety-The children’s Charity. Environmental goals
include the 3Rs-reduce, re-use, and recycle and supporting Clean up NZ
week. The franchising arrangement means many local business people run
the restaurants and help out local junior sports teams and at other community
events. The AUT scholarships assist Māori from Northland to attain tertiary
qualifications. Special Christmas parties are organised for disadvantaged and
disabled children around NZ. The environmental goals encourage reducing
waste and support the clean-up of NZ campaign in September every year.
Price Strategies
McDonalds reduces prices to try and increase sales like their six lunch deals
from $5.90, value picks – 6 items under $3 each, combo deals, limited time
specials, and cheap burger coupons (on the back of supermarket till receipts).
These strategies are designed to increase sales; once the consumers come in
for the cheap items they may buy other items as well, so increasing revenue
and profit for the producer.
Non-Price Strategies
McDonalds promotes sales without changing price like product variation
(actual different products) including a Breakfast menu, M selections range,
and McCafe to appeal to different tastes and preferences and income
brackets, and healthy alternatives (fruit bags) to try to attract the more health
conscious consumers. Non-price strategies also include product differentiation
(products that appear different) including community sponsorship, branding,
promotions, location, packaging, advertising campaigns (Weight Watchers
approved meals), service, and Happy Meal which includes a free toy, catering
for children’s birthday parties, and promoting free range eggs being used in
Christchurch and Dunedin restaurants. These strategies are designed to
increase market share by taking business off other takeaway firms, reducing
competition, and so ultimately increasing profit for McDonalds.
Consequences to society
McDonalds price and non‐price strategies are designed tomeettheir commercial
goals ofincreasing sales andmarketshare to increase revenue and ultimately profit.
Even the non‐commercial goals are designed to improve public perception through their community service and therefore hopefully attractmore people to purchase
theirfood items. The consequencesforsomemembers ofsociety is eatingmore fast
food than they should ormaking poorfood choices(choosing food with little
nutritional value). Childhood obesity is a consequence asthe value‐picks pricing
makesit easierforstudentsto afford the products, and the combo deals appealto
many consumers who perceive they are gettingmore value formoney. Perhaps
because ofthis negative publicity McDonaldsmade the production decision to add
more healthy alternativesto theirmenu list.Othersmallertakeaway businessesmay
close down with the tough competition and theirstaff will lose theirjobs adding to
the unemployed needing government benefits, which is bad forthe economy.

