Letters_of_Complaint

Mr. Elias Kent 52 Money Avenue, Lincoln, NE 68507 Dear Customer Service Department I am composing this letter on the behalf of my client Mr. Kent. He recently took an expensive vacation in Hawaii. Being unhappy about the services he came to me and would like some type of refund for the bad experience at The Beach Side Inn. Mr. Kent complained the room was not cleaned until 2:00 p.m. each day and the level of noise was less than relaxing. He stated to me in his complaint “I am like all human beings and like where I’m staying at to be clean and not relatively commented on as being a rock concert.” I understand most situations there is nothing that can be done, but this is one of the few something can change. I hope I have not bothered you and have a good day. Sincerely Teagan Hensley Mrs. Tina Lee 32 Sunflower Avenue Sugarland, TX 77478 Dear Customer Service Department I am composing this letter on behalf of my client Mrs. Lee. She has been a regular customer at one of your chains of restaurants and has always enjoyed the food and service provided to her. Last Thursday Mrs. Lee expected to be greeted happily and eager by a waiter, be seated, and enjoy her dinner but upon arriving her dinner was to a disappointment and her waiter, Louis, was extremely rude. Louis preferred arguing with Mrs. Lee instead of trying to resolve the problem. Mrs. Lee would love to visit The Grande in the future but is afraid of having another bad experience. Please see to it this problem is fixed or I would regret to inform you service may end up being bad for your restaurants. Thank you and have a good day. Sincerely Teagan Hensley Mr. Alex Cotton 72 Circus Avenue Boulder, CO 88724 Dear Customer Service Department I am composing this letter on behalf of my client Mr. Cotton. He stated to me “I was looking for a pleasant flight from Denver to New York on September 18; however, I was treated to the worst possible conditions.” The flight was on a 2 hour delay due to mechanical difficulties. The passengers were told to wait in the lobby with no further information, making Mr. Cotton late for an important business meeting in New York. Upon getting on the plane Mr. Cotton was faced yet again with another problem, his seat had also been assigned to two other passengers. In the conclusion of this problem, 20 minutes later, Mr. Cotton ended up changing his seat number. His new seat however was in the back of the plane between two obnoxious people, making Mr. Cotton not be able to go over the notes for his meeting. Mr. Cotton wrote a letter indicating his experience with JetWay was not a pleasant one, and he would appreciate a response to his letter. Thank you for your time and have a good day. Sincerely Teagan Hensley Ms. Marcie Sims 72 Winslow Road Philadelphia, PA 19130 Dear Customer Service Department I am composing this letter on behalf of my client Ms. Sims. She has come to me saying she purchased a new personal computer for her newly started home office on October 15th. Recently leaving her full-time position as a graphic artist with a local publishing company to start her own freelance business. Upon arrival of the computer Ms. Sims realized her computer wasn’t built to her specifications. The external disk drive, which added $500 to the cost, was not included. Three months later, after four phone calls, she is still without this important accessory. She is considering consulting another company for the purchase and requesting a full refund from Dellis if her order is not completed within the next two days. I know in any inconvenience this is a problem needing to be fixed. Thank you and have a good day. Sincerely Teagan Hensley