Learning_Team_Charter_Analysis

Learning Team Charter Analysis Communication, where does that word come from' It’s an Latin word coming from communico, which mean to share. We look at communication as a speical process to exchange ideas between individuals. It’s the way individuals express feelings and show human behavior. Define group communication in three to five sentences. Group communication is an interaction between three or more individuals. Social interaction can involve spoken words, body language, gestures and expressions. The giving and receiving of information to create meaning between individuals. How does group communication differ from individual communication' Group communication is different from individual communication because individual communication is more the one on one social interaction with an individual. In group communications the group brings together knowledge and experience to accomplish and make more effective decisions than someone would on there own. “We consider groups so important that the average person will spend one year of his or her life in group meetings! Clearly, the more effectively we operate in groups, the greater the return on the investment of our time.” (Dave Sharpe, 5/24/2009) With group communication the group has a wider range of ideas to reach an effective conclusion faster. With individual communication the other person will always put themselves into the other person shoes to try and perceive the world as the other person sees it. Then the individuals can take turns at being the sender and receiver. Discuss strategies to promote individual and group communication. Some strategies that will help individuals with communication are emails, phone, messenger, letters, memos, and or face-to-face communications. Most people would want to communicate through email or phone these days. Communicating with others on messenger is a good way to communicate with co-workers or other employees that you work with. I have about four co-workers I would like to communicate with on messenger rather than phone and also about seven or eight others that I work with in a different building. Strategies for helping group communication are ideas, plan, and discussion. When groups come together they need to have an open communication to discuss everything that might happen, come up with strategy, dealing with conflicts, helping each other out in a difficult situation. A group is like a family coming together to help each other out with whatever comes along. Strategies can be used to promote individual and group communication and ensure that the communication is effective. Being a good listener will promote communication from others. If a person believes people are listening to what they have to say they will not only be more at ease expressing their opinions but also consider themselves important to the group. Whether the communication is individual or within a group each person involved must be made to feel comfortable. If someone is unsure or insecure they will not openly communicate ideas or feelings. Taking others time into consideration is also an important strategy to promote communication. When communicating with others being concise and conveying just the details or important information will leave more time for others to do the same. Finally, asking questions or requesting input from those involved will increase communication. When presented with an open forum to convey thoughts or feelings one will be more likely to do so instead of waiting for what is seen a opportunity for them to jump in. The chapter starts out with a powerful statement “Dealing successfully with conflict requires attention both to the issue and to people’s feelings.” (Locker, Kienzler, 2008) Using the following steps identifying the real disagreement, indentifying everyone information is correct, understanding the needs of each team member, finding all alternatives, and repairing negative feelings can help team’s resolution conflict. Identifying the real disagreement Making sure the people involved really disagree is key step in conflict resolution. Sometime teammates have a lot going on in their lives like a full-time job, raising children and in some cases managing a family can be stressfully, so when they disagree this could be a way they deal with stress. Good questions to ask when conflict arises are how can we make this issue comfortable for you' What can we do to give you more information on this issue' As teammates asking questions can help identify the root cause of the disagreement. Check to see that everyone’s information is correct Checking to see that everyone’s information is correct is also important. Information that is outdated or miss intrepid can lead to conflict within a team. Information can go from one thing today to something different tomorrow. In some people opinion the war in Iran was fought because of incorrect information. Some people use their beliefs as a source of information. For example, if you belief that women work better when they wear short vs. paints because that is what you like but the data show that working women work best when working in comfortable paints. Reviewing up-to-dates information and data as a group is the best way to ensure that everyone as good information. Discover the needs each person is trying to meet Discovering the needs that each person is trying to meet can be channeling. The chapter gives a good example, “a worker who complains about the hours he’s putting in may in fact be complaining not about the hours themselves but about not feeling appreciated.” (Locker, Kienzler, 2008) Addressing the need to feel appreciated is something that can help the team move faster and more confident towards a task. By not addressing the feeling of not being appreciated can put more press and stress on other team member. Its good to deeper into a conflict not just take it as someone it causing problems. Search for alternatives People can get into conflicts by not think out side the block. People tend to think the first answer to a problem will solve everything but that is not always true. It is good to look at all the alternatives. Some teammates may feel like they are trapped into doing or believing in something because they think there is no other alternative that action can cause conflict. To avoid conflict the team should always ask the five W’s. Doing this may open up more alternatives. Repair negative feelings Repair negative feelings is a most when it comes to conflict in a team. When the conflict comes from negative feelings the team most understand the issue than put together a plan to resolve the issue. This action most is quick and direct. If this process take to long is can and will cost the team time and money. Negative feeling can start with one person and spread across the entire team. The help solve this kind of conflict it is good set team ground rules. Communicate to all team member that they should be as open as possible. Team mate need to know feeling matter. This chapter gives another great example “Only when people feel respected and taken seriously can they take the next step of trusting others in the group.” (Locker, Kienzler, 2008) Providing Effective Strategies for Team Communication There ways and strategies of fostering group communication. It is mainly about making sure to let each other speak and respect each member’s perspective of the topic at hand. Below are ways and strategies to foster group communication. You can foster effective team communication in your group by a mix of old-fashioned good manners, good attention and open-mindedness. Ask if everyone understands what the team goals are. Ask input and feedback from all members. Listen carefully to what the other person is saying. Don’t interrupt until someone has finished talking. Give feedback on what they've said. Speak slowly and clearly. Make your points in a clear, logical manner. Include facts and details, and make sure they are all accurate. Don’t ramble on. Be concise. Stick to the matter at hand. Make sure every member of the group gets the chance to speak. Be open minded. If you've come to the meeting with your mind already made up, there's little point in having a discussion. When responding to someone's question or statement, repeat it to make sure you have heard and understood correctly. If you are taking a certain stand, take full responsibility for it. Do not disparage anyone for their views and don't refute any point by taking personal shots at the speaker. Address the issue. Watch your body language. It is more effective than what you say. So if you are angry and look angry, that is going to convey itself to the other members in your small group. Don’t make rash decisions or issue any statements when you are angry. Give yourself time to cool down. If there are any misunderstandings, clear them up in a calm manner. If you don't understand any point, speak up and ask questions. Get it clarified before you all move on. When considering the pros and cons of any issue, consider the exact pros and cons, not opinion of the majority. If you have an opinion, express it as such, with the reasons behind it, not as an iron-clad fact. Be polite at all times. (Panse, Sonal, 2008) Examples to implement these strategies are in a group where you share everyone’s ideas and listen when they speak. A good example would be when I’m at work and my coworker, manager and I have to brainstorm ideas for marketing or when we come together to discuss work and leasing expectations. Listening is very important in that group because we will need to hear what the best marketing strategy at hand is. Then we agree on a plan to increase our leasing plan. According to Panse and Sonal, As our workplace is where we spend most of our day, it helps to be open to the concept of working together as a team. As businesses expand and grow, one can no more rely on an individual effort to succeed. People have to work together, and with a business going global, a team may not always be physically present around each other. This is the reason why the ability to lead a team and work as a team is imperative for the growth of any workplace.(Panse, Sonal, 2008) Teamwork enhances our skills of coordination, communication and in a way forces us to see the bigger picture, where individualistic dreams have to transcend into collective wants. Trust is vital for holding a team together, especially through failures. Failures are inevitable, but in its face how a team copes, survives and paves a winning path is where the team's strength lies. (Panse, Sonal, 2008) Teamwork in the workplace leads to better learning, work distribution, healthy competition, and immense job satisfaction. Importance of teamwork is not only reflected in the team's wins, but also in individual growth. A team in its true sense cannot be built in a day, every member needs to learn and understand each other, as well as individual limitations. (Panse, Sonal, 2008) Technologies Used to Foster Team Communication Technologies used to facilitate group communication would be email, phone conferencing, and maybe messenger if it’s easier to use. Using these is convenient and simple. These two are some advantages. Some disadvantages would be if you are not computer savvy, it can be difficult to navigate and used. Communication is a never ending cycle where information continuously being transmitted to a receiver from a sender.