Laws_of_Today_Paper

Cookies How do I enable cookies in IE' How do I enable cookies in Safari' How do I enable cookies in Firefox' How do I enable cookies in Chrome' Internet Explorer (PDF) IE7 | IE8 & 9 Safari (PDF) Mac Firefox (PDF) Mac | PC Chrome (PDF) Mac | PC   System Requirements Does my computer meet the minimum requirements' * Windows 7, Vista, XP(SP2) or Macintosh OS X 10.5.8+ * IE 7+, Safari 5.0.2+, Firefox 3.5+, Chrome 6+ * Flash player 10.1.53.64+ Should I be using a different Browser' All browsers are capable of becoming corrupted and no longer working as expected. You can try resetting them or reinstalling them. Alternately, you can try using an alternate browser. * Chrome http://www.google.com/chrome/ * Explorer http://www.microsoft.com/IE9 * Firefox http://www.mozilla.org/ How do I know that I have the right version of Flash installed' Go to http://www.adobe.com/software/flash/about/ to verify that you are using Flash player 10.1.53.64 or newer. You can update your Flash Player to the latest version athttp://get.adobe.com/flashplayer/. Once you update your Flash version, close all your open browsers and try again.   Connection Issues How do I access my Toolwire Learnscape' An excellent question! First you will need to go to the Materials page and locate your Toolwire Learnscape in the appropriate week. Next, click on the desired Learnscape title to get started. How do I choose my Bandwidth version' The Learnscape will automatically analyze your bandwidth when you first connect and provide you with the best possible experience based on your network speeds. If your connection slows while you are progressing through the Learnscape, you can open the Menu in the top-right corner and click on Switch Bandwidth Version to select the Low Bandwidth or the Download/Local version. My Learnscape launches, but then stops. How do I get it to start up again' Clearing your browser cache will solve several potential issues. Ensuring your cache is not significantly larger or smaller than 500 MB will also help alleviate issues and likely improve your browsing performance in general. Chrome: Options > Under the Hood > Privacy Explorer: Internet Options > General tab > Browsing history > Settings Firefox: Options > Advanced > Network > Offline Storage I'm typing but my keystrokes aren't showing up. What do I do' If you're using Windows, open Internet Explorer and go to Tools > Internet Options. 1. Select the Security tab and click on the Trusted sites icon. 2. Un-check "Require server authentication (https)..." when the Trusted sites window opens. 3. Type *.toolwire.com into the entry field and click the Add button. 4. Close the Trusted sites window and go back to the Security tab with Trusted sites still selected. 5. Set the "Security level for this zone" to Low and click the Apply button. 6. Finally, click the OK button and then close all open browsers before starting again. I am trying to launch my Learnscape but nothing is coming up. What should I do' Browser Toolbars often have a pop-up blocker built into them which can prevent your Learnscape from launching. You can turn off the pop-up blocker or disable the Toolbar, but sometimes they will continue to cause interference. The best approach is to completely uninstall any Toolbars. 1. Go to Start > Control Panel > Programs and Features (XP - Add/Remove Programs) 2. Remove all non-essential Toolbars (Ask, Bing, Google, Yahoo, et cetera) 3. Close all open browsers and try again My Learnscape is not launching. Is something blocking it' Your Learnscape may be prevented from downloading and running if your Antivirus is preventing it from doing so. You will want to temporarily disable your Antivirus to see if it is blocking your access. If you need a high-quality, free Antivirus tool, you can use the Microsoft Security Essentials Antivirus program. http://windows.microsoft.com/en-US/windows/products/security-essentials I have tried several solutions, what else can I do' It can sometimes be difficult to determine why your access is not working. The best way to troubleshoot your situation is to eliminate the possibilities. Here are several things to help you get connected. 1. Power cycle (reboot) your computer 2. Power cycle (reboot) your modem and/or router 3. Try an alternate browser 4. Try an alternate computer 5. Try an alternate Internet connection   Notepad How do I add a custom note' Click on the Menu button to expand the Menu. Select My Notes, click + Add Note and type a custom note. When you're finished, click Add and your note will display in the screen. Your notes are automatically saved as you add them. If you type a note and change your mind, choose the Cancel button. What are the Key Takeaway notes' The Key Takeaway notes are programmed into the course to summarize the objectives as you progress through the Learnscape. How do I print notes' To print the custom notes you have added, or the Key Takeaways that are displayed, use the Print icon that is located to the right of the Key Takeaways under the Notes section of the Menu. Click the Print icon to print the notes to any printer you set up previously.   Assessments How do I save my Assessment' The easiest way to save your Assessment is to click the blue Save icon on the Menu bar. Alternately, you can open the Menu and click on Assessment to see your current progress before clicking on the blue Save icon located on the Assessment review screen. When the dialog box opens, choose a location on your computer to save the Assessment doc and click the Save button. If you rename your file, be careful to keep the ".doc" extension and remember where you've saved it! My Assessment is not opening. What should I do' Your Assessment's default save name includes a ".doc" extension. If you renamed your file or lost the extension, your computer has lost the connection that tells it how to open the file. You can correct this by renaming the file and adding the ".doc" extension back onto the file name. If your document got saved in a web format such as ".html", you can easily convert it to a document format by renaming the file and changing the ".html" to be ".doc". Can I review or redo my Assessment' Yes. Click on the Menu button to expand the Menu. Then, choose the Assessment button. Your Assessment results appear on this screen. To revisit or retake the Assessment, click the Revisit This Scene link. If you have already saved your Assessment as a doc file, you can open it and review or edit your answers before submitting your work. Can I work from a previous version of my Assessment' Yes. You can load a previously saved session/Assessment by clicking the Folder icon on the Menu bar. Alternately, you can open the Menu and click on Assessment to see your current progress before clicking on the Folder icon located on the Assessment review screen. When the dialog box opens, choose the location on your computer you saved your Assessment doc, select your previous Assessment and click the Open button. Can I start the entire Learnscape over from the beginning' You can Begin a New Session by clicking the Folder icon on the Menu bar. Alternately, you can open the Menu and click on Assessment to see your current progress before clicking on the Folder icon located on the Assessment review screen. When prompted, click the Begin a New Session button to erase your current work and start over. I'm saving a blank or partial Assessment. What should I do' This is often the result of a full or corrupt Flash cache. If your Flash cache is near the default 100 KB limit, increasing the amount of information that media.toolwire.com can store on your computer will give your system room to store your work. Alternately, clearing your Flash cache will remove any previous work you have done, but it will also allow you to save your Assessments again. 1. Go to http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html 2. Find and click on media.toolwire.com 3. Choose one of the following:  ~ Move the storage slider to 10 MB  or  ~ Click on the Delete Website button How do I submit my Assessment' After you've saved the Assessment doc to your computer, open a web browser to submit your work. 1. Login into your account at http://ecampus.phoenix.edu 2. Go in to the appropriate course 3. Click on the Assignments tab 4. Click on the appropriate week 5. Click on the assignment due (Toolwire assignment) 6. Click on the Browse button and navigate to the location where you saved your Assessment 7. Your Assessment is now attached and you are done Will the Learnscape save my Assessment if I take a break' Yes. Your work is automatically saved every time you save an answer to a portion of the Assessment and when you change scenes. Click the blue Save button on the Menu Bar or in the Assessment section to also save a local Assessment doc. Since your work is simultaneously saved to your local machine as well as being back up to the internet, you can even pick up from a break on another machine at another location.   Menu Where can I find the Transcript and Assessment' Click on the Menu button to expand the Menu. The Assessment and Transcript buttons are located beneath the Notepad and Scenes options. You can save a local copy of both these documents and work with them in the document editor of your choice. You can save them both to your local machine to work with them digitally or choose to print them out. How do I Pause a scene' The Pause button is located on the Menu Bar to the right of the MENU button and looks like two parallel, vertical lines. To pause any current scene, click the Pause button. To resume the scene when you are ready, click the Play button that replaced the Pause button. How do I Replay a scene' The Replay button is located on the Menu Bar and looks like a curved arrow. To replay any current scene, click the Replay button. Alternately, you can replay any scene by selecting it from the Scenes portion of the Menu. How do I go back to a previous scene' To access the scene you have just finished, click the Previous Scene button in the Menu Bar, located to the right of the Pause button. You can also expand the Menu by clicking on the Menu button, and then clicking on the Scenes button to access any previous scene. You can also advance to a later scene if you have been through the Learnscape previously. Be careful not to skip any scenes that you need to answer in order to complete your Assessment! HI do not have speakers. How can I follow the dialog' When audio is muted, the dialog will appear as scrolling text. The Mute button is located on the Menu bar and looks like a speaker with sounds waves when unmuted. To mute at any time, click the button and the sound waves will disappear. Alternately, you can open the Menu and click on the Transcript option to see entire dialog of the Learnscape. What if I need to take a break or close the Learnscape before I finish it' Your spot in the Learnscape will be bookmarked. If you have already taken an Assessment, your results will be saved as well. Since your progress is simultaneously recorded on your local machine as well as the internet, you can even pick up from a break on another machine at another location.   Contact Information Who do I contact if I need additional support' Student and Faculty Technical Support can be contacted at 602.387.6040 or toll-free at 877.832.4867.