Information_System

Information System and Organizational Department Samaria Brady BIS 219 April 27, 2010 Jack Davis Information System and Organizational Department Every company has different departments and those departments are in charge of different tasks and employees. In order for the departments to do their job efficiently, employees need a software application to help them complete their tasks. This type of software makes employee's jobs easier and helps the company keep track of their success. Three different examples are the marketing department, who use Customer Relationship Management, accounting department, who use Accounting Information System, and last human resources department, who use iCIMS. The Marketing department in a company is in charge of acquiring and retaining customers for products and service by distinguishing customer value. They are in charge of identifying customers needs so that they can cater to them. One of the most beneficial applications this department can use is Customer Relationship Management or CRM. This software will help the marketing department manage customer's relationship in an organized way. The ICIMS (2010) website states, the CRM "Delivers inbound and outbound marketing capabilities that streamline the campaign process and create real-time customer profiles which can be analyzed to identify high-impact offers at the moment of customer interaction." A company may assemble a database about their customers and match the customer needs with products and offers. It is a good tool that marketing department can use. The accounting department are those in which deal with money paid, received, borrowed, or owed in the company. A good software that this department can use is Accounting Information System, better known as AIS. According to Accounting Information Systems (2010), " The purpose of an AIS is to accumulate data and provide decision makers (investors, creditors, and managers) with the information they need to make an informed decision." For example, the company will use the software when they need to track productions, purchasing, and selling activities. These transactions are gathered for financial reports. The last department is human resources. This department is responsible for hiring new employees, also to establish effective policies and procedures. Human resources (HR) can benefit greatly from the use of iCIMS software. This software can do many task for the department. iCIMS is designed to help businesses make the hiring process more efficient by using software for screening and storing applicant information, enabling web-based job applications, tracking candidates, monitoring performance after recruitment, and managing post-employment processes. As stated by the iCIMS (2010) website, " iCIMS' Talent Platform streamlines the entire talent lifecycle in one easy-to-use recruitment and HR software application." In summary, each department has a specific type of information system that will help the employees complete daily tasks. In the Marketing department, one of the best software is CRM (Customer Relationship Management), which can help them relate a customer to a personalized product. For the Accounting department, a software they can use is the AIS, Accounting Information System, helping the department with reports and tracking the company sales. The last department is the human resources department. They can use a software called iCIMS, a software that allows simple storage of employee information for recruiting and retention management. Each software is designed to be an organizational tool, allowing the end user to work efficiently and productively, ultimately providing decision-makers with timely and accurate information. References  Accounting Information Systems. (2010). Accounting Information Systems. Retrieved from http://www.accountinginformationsystems.info/  iCIMS. (2010). Applicant Tracking & HR Recruiting Software. Retrieved from http://www.icims.com/ INFOR. (2010). INFOR CRM (Customer Relationship Management). Retrieved from http://www.infor.com/solutions/crm/