Historical_Example_of_Labor_Supply_and_Demand

Historical Example of Labor Supply and Demand * During the technology boom of the 1990s everyone began to realize the usefulness of the technology advances we were making and wanted to be a part of it. There was not much training for the advances that were being made, so the people who worked on computers specialized in the field. When the demand of computers sky rocketed there was more demand for trouble shooting and technical support than there were employees. Wait times to get help with a computer were undoubtedly extensive. When the companies realized that the technology wave was catching on and not everyone knew how to deal with glitches, viruses, or even how to run programs. Companies must have had to include training in the hiring process to acquire employees capable enough to serve the customers with what they needed. When people became more interested in computers and the technology hike there were more people to specialize in the field to guarantee a position in the high demand field. The computer updates and the consent increase in technology use people still to this day have to stay up-to-date with changes and advancements. Each operating system runs programs a different way and there are different ways to correct problems that occur on each system. If someone was to call technical support today and had a problem connecting to the internet, couldn’t get their screen to set to the right color and wanted to buy insurance or a protection package through the company they bought the computer, they would most likely be transferred from person to person to get to the departments for the specialized issues. When the technology boom struck technical support was not divided into departments like they are today. They had to be able to fix the issue or come to a resolution on their own.