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2013-11-13 来源: 类别: 更多范文
Conflicts Are Important Worksheet
In this assignment, you must write 300 to 450 words on conflict and conflict management. Record your answers in this worksheet.
Part 1: The Five Conflict Types
Describe each of the five conflict types using paragraph form.
1. Pseudo conflicts:
Pseudo conflict is when a group of people are in a situation where they are all in agreement. However due to either misunderstanding it prevent them from seeing they all agree.
2. Fact conflicts:
Fact Conflict is when people disagree over something like information that is very easy to be verified.
3. Ego conflicts:
Ego conflict is when people disagree and argue over who has the power or status. This can be seen when a person says you don’t have the “right” to say that to me.
4. Value conflicts:
Value conflicts often come about the when the discussion of beliefs come up. This is when you have person believe that you care very dear about. A person can say what your belief is worth and that cause the disagreement.
5. Need conflicts:
Need conflict is when two things or people are needed at the same time. This can be seen when your child needs your help and you need to finish a homework assignment.
Part 2: The Five Conflict Management Styles
Describe each of the five conflict management styles and explain the strengths and weaknesses of each. Use paragraph form.
1. Avoiders:
Avoiders are the type of people that run the other way and avoid conflict at all cost. This type of person often doesn’t have time or energy to get involved in conflict.
2. Accommodators:
Accommodators often let other people change the outcome of the conflict. This kind of person will often do everything to avoid making problems.
3. Forcers:
Forcers are a very pushy kind of person and want their needs met no matter the cost. This can be seen when a person is in a win or lose situation and they end up the winner not caring about the loser.
4. Compromisers:
Compromiser is when a person think anyone involved in the conflict must be ready to give something up to come to an agreement or solution. Compromisers are often used when negotiation are be made with unions both sides give and take.
5. Collaborators:
Collaborator is when a person is to resolve a conflict and they think both sides can have their needs met. By explaining the needs of both sides it will help each to get what they want. Having openness and trust it will help the overall needs of both sides.
Part 3: Collaborative Communication
List two methods of collaborative communication and describe how using them can help you avoid conflicts.
First method is Collaborative climate having a positive atmosphere this will result in people that willing to share information. This will help prevent conflicts in the work place. Any where a person feels comfortable they are less likely to get in to conflicts.
Second Capable team members by knowing that all team members will get there work done on time. This is very important and there will be less conflict. But this need to the general goal from owner to employees keep positive work environment.
Third is the most important is having very clear goals. This very important so that all the employee know the major goal

