Dirtbikeinformation_System_Assigment

Information system 1. Dirt bikes would benefit from e-commerce because it would be their key advertising component. People all over the world could access information about the company and their products. It’s a good way to educate people on the company and their background. Also is an easy way for customer to order, customize, and view products of their liking. E-commerce would give customer’s accessibility to track their orders and have constant updates on their status, whereas if they had to call over the phone, it would take a lot longer. Dirt bikes should sell both parts and motorcycles over the web because people can customize a bike to their liking with customizable aftermarket parts , but if a person just wants a bike for a leisure activity, they can just purchase a pre-made bike. The website should be a primary advertiser because people from all over the world can access all the information they need on the company, the products, and the personnel. It should use the web to inform people on their customer service, but it shouldn’t be the primary source of customer service. They need to keep a phone based customer service to stay on a personal level with their customers to create a better buyer/seller relationship. 2. A website would be of value to Dirt bikes because it puts their name out there and it is now visible site that people can spend hours on in order to make their product perfect. For a small to medium sized business, Network Solutions offers pro-ecommerce for $99.95 a month. For a standard ecommerce site, it is $49.95 a month per month. The Website Builders also offer ecommerce silver for small companies, ecommerce gold for medium companies, and ecommerce platinum for large companies. The silver price is $8,500.00 total and the gold is $15,500.00 total. If they went with the first website, it wouldn’t affect them that much because for how much they make on a dirt bike would cover the price for one website. For the second website, it will affect them because it’s money upfront, but it will be worth it in the long run as long as they keep it up to date and accurate. Both websites are worth the investment, it just depends on how involved you are willing to be. 3. A Dirt bikes website should have many functions: First, they need to be able to customize or look at pre-made bikes. Secondly, there needs to be an easy, quick link to order bikes. It should have credit card information that isn’t a hassle to fill out. Thirdly, there needs to be an order tracking page that stays up to date on hour by hour basis in order to satisfy customers. There needs to be a link talking about the background information on the company, the employees, the company’s success, and the success of their bikes in general. They need a page for new customers who are newcomers and don’t know a thing about dirt bikes and motorcycles, but want to become educated quickly. Another necessity would be to create a page informing people on the different parts they sell. Also, there should be links to the companies in which Dirt bikes gets their parts from so people can make sure they are buying safe parts. There needs to be a page on distributors so people know the accessibility and where there parts come from or are shipped to. Another importance would be an area for general feedback within the website so people can be updated on how they are doing. Lastly, there needs to be a page on customer service and how to get in contact with them, whether it is via e-mail or one hundred number Dirt bikes doesn’t have an actual store and people might get a not so warm feeling about their bikes and parts coming from a random company that doesn’t have a base.