Description_of_Job_Role

SWA Outreach Worker Job description Context of Role Responsible to: Community Manager Role Purpose: To provide emotional and practical support to women who are experiencing domestic abuse and violence within the local community. Key Work Areas and tasks * Network with multi agencies in public and voluntary sector to identify a co-ordinated action plan in order to identify, accept referrals and support women needing SWA provision. * Engage with women using a range of models, including drop-in, forums, telephone calls, home and community visits and other methods. * Offer tailored emotional and practical support to service users to meet their unique needs; aiming to empower them to begin to make informed choices and decisions throughout the cycle of support. * As part of a team, facilitate monthly drop-in sessions for women affected by domestic violence * Make external referrals and signpost to other agencies who are more suited to provide expertise on behalf of service user * Identify any safeguarding issues and refer to MARAC, Safeguarding Adults and Child Protection as per SWA procedure. * Maintain case records for the purpose of continuity of work, information retrieval, statistical monitoring and report preparation, using SWA confidentiality procedures at all times. * Assist with social policy work by identifying any trends and reporting them to Chief Executive * Attend and contribute to regular team meetings. * Observe client confidentiality at all times. * Promote the aims, principles, policies, interests and well-being of the organisation and protect its integrity and reputation. * Abide by health and safety guidelines and share responsibility for own safety and that of service users &colleagues. * Attend training as appropriate * Carry out any other related activities which are identified by the organisation in order to meet its aims and objectives