Demonstrative_Communication

Demonstrative Communication Paper Ibeth Sanchez BCOM/275 November 16, 2011 Sang H. Kim, MBA, MS Demonstrative Communications Demonstrative communication plays an important role in the process of sending and receiving messages. It involves replacing ideas, messages or information given. Demonstrative communication includes visual, written, verbal, nonverbal sending and receiving messages. Communication can be interpreted differently by each individual. Communication is the process of sending and receiving messages (Cheeseboro, O’Connor & Rios, 2010, Pg. 4). What is Demonstrative Communication' Demonstrative communication centers on the nonverbal and unwritten forms of how communication is shared among an individual or group by using facial expressions, a certain tone of voice and body gestures. There is a saying “Action speak louder than words”, which is known to be so true at times. There are many examples that can be depicted to another person in a nonverbal communication, for instance when a manger is interviewing a potential candidate for a job position they can automatically tell a lot by the persons appearance, the tone of voice and his/her friendliness. An interviewer will know based on his/her first impression of that person if the interview will turn out to be a potential candidate or if he/she will cut the interview short. The amount of attention by the interviewee will show the interviewer the level of professionalism the candidate possesses and can offer the company. First impressions will always tell a lot about an individual. During an interview the interviewer will see how confident the person is, was the hand shake a firm hold, was eye contact made when answering questions or was that person not looking straight at them avoiding eye contact and finally the choice of words used to answer the questions and if he/she chose the right tone of voice along with words to answer them. All of those observations will determine if the candidate is indeed the appropriate one for the position. There could be another candidate waiting outside the door to be interviewed for the same position. Now the interviewer might notice that the next person possesses more experience for the job, but might not necessarily be as confident and as communicative as the first interviewee. Though the level of experience and expertise with candidate number two is greater, the interview might be looking for someone who shows character, attitude, strength, confidence and can communicate efficiently with others. Body Language Body language is another form of demonstrative communication. It is well known that body language is the nonverbal form of communication. According to Rane in Effective Body Language for Organizational Success, “One scientific analysis, it has been found that the different aspects of communication comprise 55% bodily movements and gestures, 38% vocal tone and only 7% words or verbal communication. It is thus clear that about 93% of communication is nonverbal, as many times, words are inadequate.” Body language as you can see is a powerful way of communicating. Despite of what message one tries to convey across to another, body language is the intervening factor on how the message is received. A person who crosses their arms during a conversation can be perceived as negative by the other party. Direct eye contact on the other hand is a very effectual form of body language and facial expression. When one has direct eye contact amongst a group or an individual indicates confidence and a form of respect towards the other person’s thoughts and opinions. Facial expressions can tell a lot about the persons delivering the message. If the sender is presenting critical financial information on a business matter, they will have a serious facial expression showing the audience the gravity of the situation. On the other hand if the financial information on the company are outstanding increase in revenue, then the sender of the message might smile and even throw in a joke or two. Conclusion Demonstrative communication is a process of sending and receiving messages that involves the exchange of thoughts, information and messages through nonverbal communication. Whether the use of body language, facial expression or tone of voice is used, demonstrative communication represents 55% of getting the message across (Rane, D. 2010). That being said always think on how a message used will be received through the body language used. References Cheesboro, T., O'Connor, L., & Rios, F. (2010). Communicating in the Workplace . Upper Saddle River, NJ: Prentice Hall. Rane, D. B. (2010). Effective Body Language for Organizational Success. IUP Journal Of Soft Skills, 4(4), 17-26