Cyp3.7_2.3

How We Ensure Positive Outcomes for Children and Young People are achieved at Glebe House Disabled children, young people and their families deserve the best services. At Glebe House we want to do all we can to help met their needs. We work alongside families, to support them, to help them access services and to help the children and young people to have the same opportunities as all other children and young people. We want to meet the needs of the children and young people in ways that focus on strengths and abilities rather than disabilities. What young people do in their leisure time can influence their future outcomes. Participation in positive activities protects against poor outcomes and helps get rid of negative feelings. It helps young people to feel good about themselves and builds their self-esteem and motivation. There are many processes we go through to ensure that we are achieving positive outcomes for children, young people and their families at glebe house. Referrals We collect, and accurately record all relevant information at the point of referral from either a parent/carer or another professional i.e. social worker. We also safeguard and promote the welfare of the children and keep them safe from harm. Assessment We obtain all necessary information to complete our assessments (if one has not already been carried out by social services) that caters for the needs of the children and young people. Planning We plan with the family any support they require whilst using our services, appoint a keyworker and attend any relevant meetings. Review We review all the information for the child in order to evaluate achievements and outcomes, provide written review reports outlining the Every Child Matters 5 Outcomes and make any changes as and when necessary. Formal meetings We work with children, young people, families and other professionals to develop an integrated service and to help the sharing of information. We take part in statutory and other reviews, decision making forums, and provide information about children’s and families’ needs which may include representing their views. We promote integrated working as we know that this brings about better outcomes for children. Recording We record, report and communicate using accurate, up-to-date, evidence based information, making sure that the information is expressed in terms that can be easily understood, free of jargon and also respectful of confidentiality. Communication We identify the communication needs of children, young people, their parents/ carers, and use appropriate communication methods to engage with them, ensuring the wishes and feelings of the child or young person are taken into consideration. Relationships We create and maintain effective relationships with children, young people, and their parents and carers. Multi-agency working When we contribute to the work of multi-agency teams, we apply our skills and knowledge, seeking appropriate direction from line managers/supervisors if necessary. Professional development and accountability We use self-reflection, supervision and personal development to ensure the quality of our work is of a high standard. There is an identified team around the child or young person which is coordinated by a manager. Everyone who is part of the children’s service team behaves as part of a team around the child and young person. The aim is for everyone to share a common responsibility– to make life better for children and young people and feel positive in achieving this. Young people have made it clear how important having rich and diverse experiences out of school are to them. January 2012