Companies_in_New_York

Systems Analyst and Design Project St. Margarita Health Clinic Overview St. Margarita Health Clinic is a new medical facility in Rego Park, NY. Cardiologists Brian Davis founded the clinic and Dolores Garcia in 2009 and since then it has over 1000 patients that attend to their services and accepts 10 different insurance policies. Our company E-Software has been given the task to develop new system to improve productivity within St. Margarita Health Clinic. This new system not only will improve productivity but will also help the users to edit and add new data to the files faster. St. Margarita Organizational Structure Current System Description After analyzing the information provided to our software company we have realized that St. Margarita Health Clinic current system is outdated in the sense that all data is being recorded manually. Taking into consideration that this firm accommodates over 1000 patients and 10 different insurance policies, one can imagine the problems the office staff goes through daily. For example if a patient has a change of insurance, the office staff has to go through a cabinet full of folders where the patients file is located. After that it has to go and rewrite the patients file over to a new blank file. This is a process that is not efficient and also time consuming. S.W.O.T Analysis S.W.O.T Analysis is a way to determine the strengths, weaknesses, opportunities, and threats a company is facing: Strengths • It has built a loyal relationship with over 1,000 clients. • Conveniently located near Queens Center Mall where they can attract more patients Weaknesses • Folders System is a problem is a time consuming process. • The system it’s using is outdated • Data is being handled manually Opportunities • Room for growing given the family oriented dedication of the staff • With a better system the company can be better prepare to ser • Create more jobs within the community. Threats • The risk of misplacing patient’s insurance information, which can cause delays in payments from the insurance company. Goals Our main goal is to establish a computerized system for St. Margarita Clinic to be able to compete with other clinics in this day in age. We will create a system where every employee will be able to login and according to his or her status positions at the Clinic. Since there’s no computers in the clinic the first step would have to be to order a computer • Dr. Brian Davis and Dr. Dolores Garcia will each get one computer that will have administrative access over the other staff computers. • Carol Smith will operate one computer that will have administrative access as well. • Fred Brown, Susan Gifford, Tom Capaletti, Lisa Sung and Carla Herrera will also get one computer each but with limited access mainly related with personnel, finances and patients within St.. Margarita Clinic the task of interacting with companies and contractors outside St. Margarita Clinic will be a task of doctors Davis and Garcia. • Additionally two more computers will be implemented for the sole use of nurses or physicians that need to create profiles on new patients. Additionally to this hardware implementations software will be required to be installed in the newly acquired computers such as Microsoft Office 2010 and QuickBooks Pro in order to keep the date in an orderly manner and the finances as well. The total cost of your new system implementations can be resumed in the followed table: Item Description Cost in Dollars 10 Desktop computers $3250 Office and QuickBooks Software $1790 Tech One System Analysis Fee $2000 Total Cost of New System $7040 Implementation We will dedicate our complete efforts to reach maximum satisfaction. Your new system would be up and running in 12 weeks. Included in our $2000 fee we will be giving training to your staff so they can develop the functionality of the new system at its full capacity. We should be notified right around week 9 that the hardware has been brought in to the office so we can implement the application and the right software for each computer. Following the implementation of the new system we will provide St. Margarita Clinic with 24/7 technical support for three months after that a contract can be signed to provide you with all the support and changes that you might want to add to your system in the future. We have divided the progress of the new system in 4 phases: Phase 1 : In this phase SWOT analysis will be presented to you showing you the strengths and weaknesses your company is facing. • Duration: 5th December – 24th December Phase 2: Based on the pro’s and con’s established in phase 1 a relationship of needs based on everyone within the personnel will be developed to address their weaknesses. A table explaining these relationships will be developed as well. • Duration: 24th December – 14th January Phase 3: During this phase we will make a data flow chart comparing how you used t make business and how the new system will effectible improve your business. A prototype explaining basic interface design will be up for demonstration purposes. • Duration : 14th January – 4th February Phase 4: During this phase all the testing of the new system features is complete and upon implementation of the office with the new desktop computers the system will be up and running, also the staff is been given training on how to use these new features and a manual for future references. • Duration: 4th February- 24th February System Interface It was the intention of my firm Tech One Computer solutions to come up with a well-organized data base for your system and we feel confident that we delivered. In that same sense the interface of the system is very clean and simple with the main goal to keep patients records easy to find as well as the creation of new files. The clientele of your clinic will most likely keep on growing the system will grow as well to ensure that your staff is well aware of the progress achieved up to that point. We also included a feature able to make an inventory of medal supply that way you will always be on top of any situation and will not suffer from a shortage of supply as we understand the nature of your business can be a death or life situation. I strongly believe your staff will encounter no issues getting familiarized with the new system, as disclosed before we will train them upon developing of phase 4 if any issues will arise feel free to contact us 24/7. There will also be a CD ROM explaining all the coding of your new system delivered to you, let’s take a look at the interface of your new system. Screenshots of System Interface Login Screen upon initiation of the Application Once in the system you are presented with these four choices: Search, Create New, Records and Supplies. From the search option you can go through your data base of patients keeping an organized record of them. Once in the Create New field the system will give you the option to create whether a new patient or a new appointment. The create Appointment feature lets you organize your patient’s visits in a way there is no conflicts with other scheduled appointments made by anyone using the system. The Records feature lets you go back in your data base to encounter more detailed information about patient medical history as well as treatments. The Supply feature gives you a broad picture of your inventory and also lets you make an order if shortage of supply is encounter.