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Week One Discussion Questions Posted: Thu 03/17/2011 03:15 PM , by: Geryl Winterowd ( gerylw@email.phoenix.edu ) Red(High) Yellow(Medium) Blue(Low) View/Print Flag Message Mark as unread Week One Discussion Questions            Think about someone in your workplace whom you consider to be an effective communicator. What about this person's communication style causes you to think they are effective' What characteristics does this person have that causes him or her to be effective' I would say the person is a very good communicator and specks clearly so that people can understand them and not so fast. Most of the information that is presented with a good attitude and they know and understand what it is they are presenting. In them communicating there is very little slang words used but it not overly formal they use appropriate words instead of abbreviations. This person is welled trusted and shares good will and humor and they speak clearly and uses concise terms and can support whatever it is they are communicating about and they make great eye contact and speaks directly to whomever it is they are dealing with at the time.            Communication may be written or oral. What type of written and oral communication do you receive in your workplace' What information do these communications convey, and are there more effective ways to deliver these messages'            What are two strengths and two areas for improvement in your own business communication abilities' You may address verbal, written, or electronic communication. Provide examples to explain your choices. How may your improvement in these two areas enhance your work performance'            Technology, such as personal digital assistants, MP3 players, the Internet, and text messaging are changing the face of business communication. Do you think businesses effectively utilize these resources to communicate' Why'            What are three audience characteristics you think are important to identify when conducting an audience analysis' Explain why you chose each of these characteristics. How do these characteristics affect your understanding of the audience and structure of the message'