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Characteristics_of_an_Ideal_Appraisal_System

2013-11-13 来源: 类别: 更多范文

A union of configuration, procedure and procedures is necessity by organizations to appraise their employees' job work. The ideal work guidance system comprise of several elements: job descriptions, exploit expectations, appraisals, corrective policies and commendations. Although supervisors and employees similar often apprehension yearly production evaluations and appraisals, many work administration systems service well and foresee capable assist for a profitable workforce. An particular job detail is a underlying feature of an ideal accomplishment guidance system. Without a visible perception of job duties, it's impossibility to recognize what the employee is view to be doing. The job definition isn't a washing schedule of labor for each name or station; however, it confine the necessary performance of each job and the qualifications requirement to accomplish those tasks. An ideal accomplishment conduct system condition education for supervisors who management employee evaluations. The education comprise of techniques for benefaction complimentary as well as helpful feedback to employees, learning how to regulate when corrective review is justify and how to write up employees for corrective behavior. In addition, supervisors teach how to rate employees objectively. Training for employees clear up how their work will be moderated and appraise, as well as what actions are exposed to corrective review and the policies for allow corrective counsel and remark. Performance appraisals -- the yearly appraisement of employee work -- must be seasonable. Although supervisors and employees similar may apprehension the appraisal accustom, they may also consider progressively to recognize how well their work gross when comparison to the employer's expectations. A seasonable achievement appraisal duty to dress problems and deficiencies before they get too serious. Likewise, employee performances valuable of praise should be quickly acknowledge to strengthen the indisputable demeanor and movement. Employees commonly want to know how their work is joined to payment. This topic often comes up during the conference level, so it's an essential element for employees, particularly workers who have come customary to additional compensate for their efforts. An ideal performance management system has a tie-in with compensation, whether it's a certain percentage raise or wage hike based on the employee's level, effort or actual performance and productivity. Money isn't everything, but management consultant and HR expert Dick Grote recognizes the ideal performance management system as being able to "mobilize the energy of every employee in the enterprise toward the achievement of strategic goals.". Job Descriptions An accurate job description is a fundamental characteristic of an ideal performance management system. Without a clear understanding of job duties, it's impossible to know what the employee is supposed to be doing. The job description isn't a laundry list of tasks for each title or position; however, it contains the essential functions of each job and the qualifications necessary to perform those tasks. Training An ideal performance management system provides training for supervisors who conduct employee evaluations. The training consists of techniques for giving complimentary as well as constructive feedback to employees, learning how to determine when disciplinary review is warranted and how to write up employees for disciplinary action. In addition, supervisors learn how to evaluate employees objectively. Training for employees explains how their performance will be measured and evaluated, as well as what actions are subject to disciplinary review and the policies for receiving disciplinary counseling and notices. Timeliness Performance appraisals -- the annual evaluation of employee performance -- must be timely. Although supervisors and employees alike may dread the appraisal season, they may also look forward to know how well their performance ranks when compared to the employer's expectations. A timely performance appraisal works to address problems and deficiencies before they become too serious. Likewise, employee performances worthy of commendation should be immediately recognized to reinforce the positive behavior and action. Compensation Employees generally want to know how their performance is connected to pay. This question often comes up during the interview stage, so it's an important factor for employees, especially workers who have become accustomed to extra rewards for their efforts. An ideal performance management system has a tie-in with compensation, whether it's a certain percentage raise or wage hike based on the employee's level, effort or actual performance and productivity. Money isn't everything, but management consultant and HR expert Dick Grote recognizes the ideal performance management system as being able to "mobilize the energy of every employee in the enterprise toward the achievement of strategic goals.". Performance management systems can be divided into three stages. In the first stage, managers establish a set of realistic expectations and communicate them to the employees. In the second, they provide ongoing guidance and coaching to help employees improve their job performance. In the third stage, they assess how well employees have achieved the established goals, what improvements could be made and any changes to the job expectations. Managers also use the assessment to determine which employees should receive raises or promotions. An ideal performance management system is one that allows managers to perform all of these tasks fairly, accurately and effectively. Both employees and supervisors sometimes believe that they do not have enough input in the company's performance management system and that the process is not objective or relevant. To prevent this problem, encourage managers and employees to define the job expectations themselves within the overall framework of company needs. Job expectations always should be as specific and clear as possible. For example, a salesperson might be asked to exceed the minimum quota by 10 percent each month, or a receptionist might be asked to answer every phone call with a friendly, professional greeting. In an ideal system, every employee knows exactly what her job is and what standards must be maintained. Ideal performance management systems include continuous feedback from management. If a supervisor sets clear expectations but provides no further guidance until the next scheduled performance review, employees may fall behind without knowing how to improve. Supervisors must check how employees are doing on a frequent basis and offer suggestions for improvement based on accurate information and realistic goals. For example, if a salesperson falls below quota for the month, the supervisor should check on factors that may be limiting his sales performance, such as not using the script consistently or not attempting to overcome objections. Feedback should be geared toward improving performance rather than criticizing the employee. The performance assessment should include objective and measurable factors but should not be limited to the numbers. For instance, a customer service professional should be assessed on factors such as percentage of calls resolved, length of average call and other metrics. However, these measurable criteria may not capture everything the employee does for the company. Other factors such as positive attitude, helpfulness toward coworkers or willingness to work late during busy times also should be taken into consideration. An ideal performance management system assesses not only the tangible contributions of the employees, but also the intangible personal characteristics that may make a less-than-perfect employee a valued member of the team. Scott Thompson has been writing professionally since 1990, beginning with the "Pequawket Valley News." He is the author of nine published books on topics such as history, martial arts, poetry and fantasy fiction. His work has also appeared in "Talebones" magazine and the "Strange Pleasures" anthology. Performance Management Performance management systems can be divided into three stages. In the first stage, managers establish a set of realistic expectations and communicate them to the employees. In the second, they provide ongoing guidance and coaching to help employees improve their job performance. In the third stage, they assess how well employees have achieved the established goals, what improvements could be made and any changes to the job expectations. Managers also use the assessment to determine which employees should receive raises or promotions. An ideal performance management system is one that allows managers to perform all of these tasks fairly, accurately and effectively. Expectations Both employees and supervisors sometimes believe that they do not have enough input in the company's performance management system and that the process is not objective or relevant. To prevent this problem, encourage managers and employees to define the job expectations themselves within the overall framework of company needs. Job expectations always should be as specific and clear as possible. For example, a salesperson might be asked to exceed the minimum quota by 10 percent each month, or a receptionist might be asked to answer every phone call with a friendly, professional greeting. In an ideal system, every employee knows exactly what her job is and what standards must be maintained. Feedback Ideal performance management systems include continuous feedback from management. If a supervisor sets clear expectations but provides no further guidance until the next scheduled performance review, employees may fall behind without knowing how to improve. Supervisors must check how employees are doing on a frequent basis and offer suggestions for improvement based on accurate information and realistic goals. For example, if a salesperson falls below quota for the month, the supervisor should check on factors that may be limiting his sales performance, such as not using the script consistently or not attempting to overcome objections. Feedback should be geared toward improving performance rather than criticizing the employee. Assessment The performance assessment should include objective and measurable factors but should not be limited to the numbers. For instance, a customer service professional should be assessed on factors such as percentage of calls resolved, length of average call and other metrics. However, these measurable criteria may not capture everything the employee does for the company. Other factors such as positive attitude, helpfulness toward coworkers or willingness to work late during busy times also should be taken into consideration. An ideal performance management system assesses not only the tangible contributions of the employees, but also the intangible personal characteristics that may make a less-than-perfect employee a valued member of the team. About the Author Scott Thompson has been writing professionally since 1990, beginning with the "Pequawket Valley News." He is the author of nine published books on topics such as history, martial arts, poetry and fantasy fiction. His work has also appeared in "Talebones" magazine and the "Strange Pleasures" anthology.
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