Business

Waukegan Materials Employees Recognition Program A Case Study Ashford University Rebecca Rosenwasser Employee recognition is a great program to have within the work place. It requires some non verbal communication to participate in such a program. In chapter 9 case 9-2 I am act as a division manager and recognize these factors. As a Division Manager I have identified that an employee recognition program was needed. When I identified the problem I sent my recommendation to President and the board of our company Waukegan Materials Inc. After it was presented to the board I was sent back a memo to inform me that my recommendation has been accepted and that they have chosen a Mr. Delbert R. Finch as the first recipient of this quarter. He has been chosen based on his outstanding work ethic. In the letter I received, I was asked to create a letter to be presented to a Mr. Delbert R. Finch as to have it be more personable coming from a division manager that works with him on a regular basis. My first nonverbal action was to write an inter- office recommendation to the board. Which was then confirmed and responded to by another nonverbal communication memo. In which I was to reply to with another memo and a formal business letter. The employee Mr. Finch is to receive the recognition award based on his non verbal communications within the company. He exceeded expectation with his order and processing of supplies needed. Keeps a physical appearance and is able to control and liked by employees. He uses his time professionally and in fact has not even missed one day of work. He is a very productive worker. Mr. Finch respects when a person speaks, minimizes all distractions and get the job done. Mr. Finch is the perfect candidate that has been chosen. He demonstrates all required skills needed to succeed. Waukegan Materials Inc. 3400 Sheridan Road Waukegan, Illinois 60620 DATE: 4/2/2012 TO: Paul Magers, President Waukegan Materials; Executive Board, Waukegan Materials FROM: Rebecca Rosenwasser, Lakefront Division Manager SUBJECT: Employee Recognition Program I would like to suggest that as a gift we give something that is useful for the office for each individual, as well as a $100 gift card to a local restaurant, so that they may also celebrate their accomplishments with their families. The annual total for this program will be no greater than $600 including the cost of framing. With his good work and tracking, Mr. Delbert R. Finch is a great first candidate, for The Waukegan Materials Employee of the Quarter. I would also like to thank you for taking up my suggestion of an employee recognition program. Rebecca Rosenwasser April 2, 2012 Mr. Delbert R. Finch ReShelving Supervisor Dear Mr. Finch, The management and I, personally, wanted to let you know how much we appreciate your dedication and hard work that you do every day. If it was not for you, and all you did order the proper materials, we would surly miss deadlines. Our contractors are surely grateful for the fact that the item is in our warehouse when they order it . I know you dedicate your work and ethics to our company as you have not missed a day’s work in nine years. The team sincerely thanks you and, I'm certain that the board will thank you, when they have great customer satisfaction! References 1. O’Rourke, James, Management Communication; A Case Analysis Approach. (4th ed.). Upper Saddle River, NJ: Pearson/Prentice Hall. ISBN: 978-0-13-607979-8. 2. http://communicator-communication.blogspot.com/ 3. http://www.buzzle.com/articles/employee-recognition-letter-sample.html