Business_Marketing_Final

Final 1. I think that both speaking accurately and listening actively is important for a manager. But I think that active listening is the most important for the manager. To be an active listener is hard work. You have to concentrate, and you have to want to fully understand what a speaker is saying. Also being an active listener is good because you can make great feedback to the employees of the organization and also you understand everything what is going to go on or what has gone on. 2. I disagree. While the sender has a responsibility to communicate clearly and effectively and avoid communication barriers, the receiver has just as much responsibility in the communication process. Specifically, a receiver must be willing to actively listen and also pay attention to and consider nonverbal clues, as well as avoid communication barriers. 3. A potential drawback (and the only one I think is worth watching for) is that people will get used to the basic necessities being provided to them and taking it for granted that such a thing was going to continue to occur. 4. In my opinion constitutes sexual harassment is when a man or a women promotes unwanted acting or activity of a sexual nature that explicitly or implicitly effects an individual’s employment performance or work environment. 5. Yes, a low-level employee can be a change agent because they are people who act as change catalysts and assume the responsibility for managing the change process. 6. Yes, planning is the ideal approach when making change in an organization although unplanned change can also be effective for the organization and can keep the environment on their toes. 7. I disagree. Problem employees do need to be discipline when acting out. The manager could try counseling if necessary or take verbal or written warning, suspensions and even terminations. 8. Some challenges you could face when being responsible for managing a group whose members are much older than you are: they might not take you seriously, they might think that they know a lot more than you do about the job, and they might gang up on you because you are younger. 9. The United States puts a high value on individualism and individual effort but does have a high popularity of work teams. Work teams can benefit organizations because a larger group of people have a better decision than only one person. 10. I agree. I think everyone in the world today should be a team player because I think that members of effective teams trust each other. And they also need to trust their leaders. Being a team player can help the organization in many ways. And when a person is a team player it helps out the team and letting the other people know that you want to be there for them. 11. Most of us do have to work for a living, but managers have to motivate to make sure that his/her employees are focused on a goal. Also managers need to give the employees energy to measure of intensity or drive. A motivated person puts forth effort and works hard. And also the manager needs to point the employees into the right direction that benefits the organization. 12. Motivation refers to the process by which a person’s efforts are energized, directed, and sustained toward attaining a goal. And I think that an individual can be too motivated. Because I work at a place that we have to get sales to hit the stores goal. Now if you had something every morning that is energized and can to you about how many sales you need to get that day, the employer is going to get tired of the people doing that every day. 13. Powers that are available to me are charts and other tools to help the managing process become easier and more effective for the organization. I am able to work with charts at work and develop the schedule for our department. Charts are helpful when building the schedule. 14. I think that trust evolves out of an individual’s personal characteristics. Just because honesty is absolutely essential to leadership. A leader needs to be he/she that person is. That leader does have followers and what that leader does, is teaching the follower of the group what is good or bad. And it is hard to get somebody trust but a leader needs to prove to the follower and do anything and everything that they can do to get that trust built up. 15. Control is the management function that involves monitoring activities to ensure that they are being accomplished as planned and correcting any significant deviations. Just stating goals or having employees accept goals doesn't guarantee that the necessary actions to accomplish those goals have been taken. The second reason controlling is important is because of employee empowerment. And the final reason that managers control is to protect the organization and its assets. 16. Of course everyone plays a role. The manager is the lead controller, but in the end he/she counts on the individual to control their small (or large) part of the process. Should the linesman not control their process, it could lead to detrimental results at the end for the rest of the personnel involved. Ultimately the manager is responsible for controlling the process as a whole, but in the end, they rely solely on each individual involved to control their piece of the puzzle to complete the desired outcome. 17. Value chain management is the process of managing the sequence of activities and information alone the entire value chain. In a everyday working together as teams having more accurate information in a faster assembly. 18. Continuous improvement is critically important for success in organizations. Improving organizations continually will help the organization financially, economically, and businesslike.