Business_Communication_Trends

Communication Trends Sujaily Ortiz COM/285 - BUSINESS COMMUNICATIONS June 06, 2011 Communication Trends Successful communication is very essential in a work environment. Effective communication reduces confusion and can avoid misunderstandings. Communication plays an important role in business. In other for business to be successful; communication must be successful. Also by communicating effectively problems can be solve in a more easy and peaceful way. In business, a job is well done communicating and communication takes place is many different ways. These days technology has taken over and we have, emails, phones, faxes, instant messages, memos, spreadsheets, presentations and more. Effective communication skills in a work environment helps build trust, better skills, and more profitable business. Business communication plays a major role in my daily activities at work. I communicate through many different ways on a daily bases. Email is what is use the most and is the fastest and more effective way of communication at my job. If is an urgent matter and an answer is needed immediately then a phone call is made but other than that emails are the way to go. We also have meetings with the team to communicate what needs to be done during the day, next days, and any changes that have to be discussed face to face with the people. Also a team meeting within the department is held once a week and there is where we communicate to each other ideas and difficulties that might be present on our daily jobs and we work on developing new strategies to make things easier and better for us. As a production scheduler I am forced to have good communication skills as I have to resolve conflicts and be informative of what is going on with our production at all times in and out of our network. I send emails within our department and to our customers every day to keep them in the loop of what is going on and to inform them of problems and solutions for those problems that could have had put our numbers behind our goals. With time I have learned that a short but detailed email is more effective than a whole story of three pages what happened written in an email. I have learned that people don’t like to read a page or two of letters to get to a point. They like to read what happen and what is going to be done and that is it. This applies to our meetings also. A quick, short, and straight to the point meeting is more effective that an hour meeting talking much nonsense to get to a point. In the office everybody is busy and we all have things to do so the shorter the way of communicating is the more effective it will be. By learning on how to communicate problems, situations, changes, and more in a short but effective way at work has help me to be able to continue with my daily duties and finish them. Sometimes there is so much to tell and explain that it could take a whole day just to have all the details but in occasions all the explanation is needed and that’s when we create reports and presentations that are sent to just the people that need those details. Is business communication the inclination on how to communicate is emails and meetings. These are the two that are use the most base on my experience. Now, when important meetings are done, presentations and reports become part of the method of communication. This type of messaging has been very effective in all types of way. The message is deliver when it needs to be deliver and answer is provided in a short period of time when needed. In the meetings everyone is face to face and suggestions and responses are done right at the moment also. No matter where we are in life, communication will always be there. It is very important that we know how to communicate with others and to learn how to deal with conflicts. Conflicts and problems is something that we will always have in life and with an effective communications skills this will be easier to solve. When working in the business community we will most likely have people with different backgrounds and ethnic and many problems and misunderstandings might occurs but when we communicate well while having different languages, tones, and achievements, still flourish and do well, because of having excellent business communication skills on every level.