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建立人际资源圈Benifits_of_Key_Worker_System
2013-11-13 来源: 类别: 更多范文
Benefits of key worker system with children with special needs.
1. The main function of key worker systems is to enable professionals to respond flexibly to parents and children’s needs, rather than focusing on the needs of services.
2. If a key worker system is in place, the overall quality of life of families with disabled children is improved.
3. Specific outcomes are better relationships with services, better and quicker access to statutory and discretionary benefits (both financial and environmental) and reduced levels of stress.
4. Families with disabled children identify a lack of money as their greatest overall concern. They believe that key worker systems can have an impact on this and there is some supporting evidence.
5. Good personal relationships between key workers and parents are reported as an important factor by parents, and of value in itself.
6. There is no evidence that key worker systems result in variations in quality of medical or paramedical care.
7. Key workers report a high degree of satisfaction with the role, even when organisational difficulties have been encountered, and believe that it makes a positive difference to the lives of both children and parents.
8. While a key worker in the role of an independent advocate can be effective, a key worker who works for a service appears more able to exercise the degree of leverage necessary to meet families’ needs.
9. Organisational obstacles are seen by many agencies as greater than the perceived benefits of the model – restricting its use.
10. The key worker model is available to only one third of families with disabled children.
11. Statutory services are often of high quality, but a consistent finding is lack of flexibility and poor co-ordination between agencies. Key working aims to overcome this.
12. Due to their wide reaching base, key worker systems are vulnerable to wasting away. The following core requirements guard against this: a multi-agency steering group and supporters at a senior level, dedicated administrative support and both individual and joint training.
13. While reports are continually positive, robust studies of key worker systems are lacking.
14. The focus of the literature is on parental needs and we can not assume that the needs of children will in all cases be congruent with these.
Key messages
1. Current research strongly supports the key worker approach. Services should take this on board and offer all families with disabled children the opportunity to access such a system.
2. When establishing a system a clear model is needed, including mechanisms to identify and allow change.
3. During the key worker appointment process certain personal characteristics should be considered due to the particular emotional and practical relationship required with the family.
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