Ballard_Intergrated

In conclusion, the new information that was received could help the company retain their employees by trying to fix some of the issues they were having problems with. Being able to rotate employees to shifts that they desire to work could alleviate some of the problems. The new survey can also help management see when potential workers plan on leaving the company. Better training for new employees and compensating the employees with a fair rate for their positions would help keep the turnover rate down. The data that is presented about the survey should answer many questions about why the company is having problems keeping their employees. It will also help them design a system to where they are able to keep employees happy as well as the customers. The questions that are asked to the employees should give good insight on why the employees are not satisfied with their current positions and it also allows the company to figure what they can do to make it a better work place. Interviewing old employees would also give the company a heads up on what they are doing wrong; this will help the company keep the turnover rate down. It will help keep the company keep the contracts with their customers because of the better service that they are providing. With the data that is supplied you can see in the table above in the BIMS survey the employees are not very satisfied with either their work environment or positions held in the company. Only a small percentage are satisfied with working for the company and the same with the assigned shifts they were given. The averages also show that the employees feel that they are not getting paid fairly for the positions that they are currently holding. They also feel that the communication within the company is well enough to be satisfied with. Another issue is that a large percent of thee employees are not afraid of losing their jobs, which is a problem because if an employee does not fear losing his or her job they will not be delivering the customer service that the company promises their clients. With the data provided from this table Ballard Integrated should be able to find the solution to help keep their employees satisfied so they can provide the excellent service that was promised to their clients.