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Explain the characteristics of the system that support the recommended course of action QuickBooks Pro 2011 is still the reigning leader in easy-to-use accounting software for small business owners who need to manage a wide variety of complex tasks through one piece of software. This software works flawlessly with helpful add-ons such as payment processing, direct deposit, payroll and check printing, to make running your business just a little bit easier. QuickBooks Pro offers a highly customizable invoices and the ability to scan checks into the software. In the Collection Center you can quickly organize overdue and nearly due invoices. It has the ability to send out overdue notices via webmail such as Yahoo, Gmail and Hotmail. With the addition of a credit card processing service you can easily accept credit and debit cards. It can also print checks onto a variety of check paper stock and it can apply electronic signatures to them. You can easily perform batch check printing and track vendors. QuickBooks Pro has the payroll service and direct deposit with an associated monthly fee. This accounting software works with Intuit’s payroll service and can manage all payroll functions including pay schedules, pay periods, statuses, transactions and tax information. QuickBooks can track inventory, set inventory levels, manage backorders, set re-order points and more. You can attach files to an inventory file, but it does not have a built-in tool for displaying images. If you need a more sophisticated inventory module and are a retail business, you may want to consider their point-of-sale product. This program is highly compatible and can import data from thousands of financial institutions. This means that you can securely download your bank credit card transactions and other financial transactions. Of course, like all other accounting programs additional fees apply for electronic transfers, electronic deposits and automatic payments, but the software is capable of handling these types of transactions. This accounting software can calculate time billing, including the ability to track time, mileage and expenses. It also includes a variety of reports for time spent on jobs and mileage per vehicle. To help keep your time billing accurate it can automatically link to job time schedules and load the information into an invoice. With this software you can track jobs, set them as active or inactive and create job estimates. It also provides numerous job cost reporting options. You can click on a customer name in a report and link to their profile or on an invoice number to access the actual invoice. QuickBooks Pro comes with a few general ledger reports, and it can create reports most often used by accountants such as an audit trail, a journal, a general ledger and tax reports. Intuit software can track fixed assets for tax and general inventory purposes. It can even track purchase price, whether the item was new or used at purchase time, sale price if you choose to sell and depreciated value for tax purposes. Reports can be exported to Excel, and formatting and formulas export along with the data, which is a unique and convenient feature. They offer reports in a variety of categories including customer, sales, jobs, purchase, payroll, budget and inventory reports. Report layouts include lists, bar graphs and pie charts. Reference: Retrieved from: http://www.softwarecomparison.com/quickbooks-review.html