IBM_Corporation__The_Business_Value_Of_Instant_Messaging_Col

IBM Corporation: The Business Value Of Instant Messaging Collaboration IBM Corporation: The Business Value of Instant Messaging Collaboration Instant Messaging (IM) is growing rapidly within the enterprise because of its effectiveness as a communication tool. The key benefit of instant messaging is presence, which provides users the ability to know that a person is available and able to “talk”. This capability significantly increases personal productivity and reduces costs because people are able to communicate rapidly with each other at the precise moment when they need the information. There is also a security risk as ports are permanently open leaving many networks vulnerable to attacks. Why have many companies been reluctant to support instant messaging in the workplace' Not having a handle on the information that flows into and out of the company is a frightening situation for any IT manager. I think most companies think it’s a complete diversion from work. It’s a distraction. Intent messaging also opens up certain ports that make your network vulnerable. Unlike corporate E-mail, which is password-protected and archived, administered, and managed by a company\'s IT department, consumer IM apps reside on the user\'s hard drive and are not safeguarded by a corporate firewall. IT managers can\'t screen or monitor the information messaging, im, instant, companies, communication, enterprise, security, e-mail, corporate, think, support, often, information, collaboration, business, another, yahoo, vulnerable, software, services, recommend, reasons, rapidly, provides, ports, personal, networks, messages, managers, make, it’s, internet, internal, industry, ibm