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Email_Etiquette

2013-11-13 来源: 类别: 更多范文

Email Etiquette Email etiquette refers to a set of dos and don’ts that are recommended by business and communication experts in response to the growing concern that people are not using their email effectively or appropriately. Since email is part of the virtual world of communication, many people communicate in their email messages the same way they do in virtual chat rooms: with much less formality and sometimes too aggressively. Email etiquette offers some guidelines that all writers can use to facilitate better communication between themselves and their readers. One overall point to remember is that an email message does not have non-verbal expression to supplement what we are "saying." Most of the time we make judgments about a person’s motives and intentions based on their tone of voice, gestures, and their proximity to us. When those are absent it becomes more difficult to figure out what the message sender means. It is much easier to offend or hurt someone in email and that is why it is important to be as clear and concise as possible. Electronic mail (E-mail) cannot replace personal contact. David Angell states that electronic email has many advantages, “…eliminates phone tag, …breaks down the distance and time barriers email, message, communication, before, keep, harris, etiquette, using, time, subject, sender, rules, people, original, one, much, important, written, writing, text, short, sending, response, reply, remember, read, point, out, new, messages, make, mail, information, electronic, easier
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