The U.S. postal service's e-government

下面为大家整理一篇优秀的paper代写范文- The U.S. postal service's e-government，供大家参考学习，这篇论文讨论了美国邮政的电子政务。电子政务，指的是政府机构使用互联网和其他数字技术，向公民、企业和政府其他部门提供服务的形式。电子政务不是现有政府的电子化，而是利用现代信息技术对政府进行信息化改造，重新构造政府、企业和公民之间的关系，使之比以前更协调，并使企业和公民能够更好地参与政府的管理。美国邮政提供的这些电子政务，有助于各政府机构提高运行效率、改善服务质量并增强服务的便利性。

E-government refers to the form in which government agencies use the Internet and other digital technologies to provide services to citizens, enterprises and other government departments. E-government is not the e-government of the existing government, but the use of modern information technology to transform the government informationization. Second, more open and transparent; Third, it can provide better services. The fourth is to restructure the relationship between the government, enterprises and citizens so as to make it more coordinated than before and enable enterprises and citizens to better participate in government management.

For the past 20 years, the United States has been developing e-government in response to the changing needs of an increasingly digital society. Federal, state and local government agencies are turning to e-government to find innovative ways to increase access to government information and services, improve government operations, reduce costs and improve civic participation. However, at present, there are still lingering defects in the security, usage and usability of e-government in the United States, which hinders users' use of existing e-government and development of new services. First, some sensitive government online transactions lack proper identification. For example, complex government transactions that require witness, identification or sworn proof will still be handled manually; Second, some users are not connected to the Internet or are uncomfortable using online government services. Finally, existing e-government services are often scattered across multiple agencies or websites, making it difficult for users to easily access or browse the services they need.

To address these issues, the federal government has rolled out initiatives such as the 2002 e-government act and the 2012 digital government strategy to provide the best customer service, improve security, and foster cross-sectoral collaboration.

These actions by the federal government have provided an opportunity for the development of the e-government of the us postal service and established a course of action for the long-term development of the us postal service in the digital age. To this end, usps has established a one-stop multi-channel sharing service platform to help governments at all levels address the accessibility, ease of use, and security vulnerabilities of government services. At the same time, the U.S. postal service helps address the duplication of government services, which is important given the current U.S. budget environment. When human interaction is required, the usps retail network provides a very convenient link.

The challenge now for the us government is that, on the one hand, government agencies are experiencing budgetary austerity; Many, on the other hand, have field offices across the country that are costly to operate and that are built repeatedly, parallel to each other, disconnected from each other, and cannot be used by the public. In view of this, usps provides a wide range of efficient and cost-effective e-government services to government agencies. Currently, the United States postal service provides e-government in the following five basic types:

Usps combines existing applications with secure electronic communications and digital-physical hybrid services to support government communications and transactions.

Through its vast retail network, usps provides digital authentication and in-person verification for online government transactions.

With the U.S. postal service's nationwide retail network, agencies that require front-office services can handle applications, status changes and in-person verification.

Institutions that issue prepaid CARDS can register and top up prepaid CARDS through the postal retail network. The postal service also issues postal bills and prepaid CARDS to help citizens with withdrawals, loans, and welfare or social security payments.

Usps USES its vast network of post offices to provide easy broadband access to underserved communities. In addition, usps offers overhead broadband access to expand broadband availability and coverage.

These e-government services provided by the U.S. postal service help government agencies operate more efficiently, improve service quality and make service more convenient. Through the identity verification service, the U.S. postal service helps the government minimize the risk of fraud and abuse of power. In addition, usps's digital-physical hybrid platform builds an important bridge between government, business, and citizens, enabling users to access government services through channels that best meet their needs. The platform also adds an elastic layer to enable it to perform basic public functions in an emergency.

To protect and verify electronic communications with the government, usps has developed a digital communications system. To ensure the confidentiality, integrity, authenticity and non-repudiation of digital transmission records, only authenticated users can use the system. The system links the user's E-mail address to the actual address. For each message sent through a secure electronic communications system, the usps will verify the identity of the sender. Because the recipient's identity is tied to its actual address, messages sent through secure electronic communications are delivered by the United States postal service in the traditional form of mail.

The electronic postmark is a patented technology and registered trademark owned by the United States postal service, which links digital records to time and date stamps. Because of the legal prestige of the electronic postmark in federal and state government laws, in certain cases, documents bearing the electronic postmark have the same validity and enforceability as paper documents. The technology can also provide traceability proof of sending and receiving, as well as evidence of tampering or modification during transmission. The electronic postmark can be used to sign and notarize electronic documents.

Usps helps senders and recipients convert digital documents into physical objects, and vice versa. The usps has developed a hybrid mail application based on government requirements and safety standards, and works with private providers to deliver the service to commercial customers.

Usps provides certified digital storage services for federal, state and local government agencies through email and mixed mail services, helping them eliminate costly paper files and improve electronic records management. Usps electronic archiving solutions, including scanning, digitizing, and archiving documents and data. It is done in a secure electronic storage space accessible only by authenticated users. Each digital document is notarized by a legally enforceable digital signature, or an electronic postmark is used to provide the same legal effect as the original.

With its addressable management database and nationwide physical networks and postal employees, usps is able to verify a wide variety of identities and their attributes. The verification process includes: document verification through face-to-face proofing, collection of personal biometric data, and field verification. With these powerful forms of authentication, usps helps people reduce the hassle of logging into online services, eliminate paper processing, protect user privacy, reduce the risk of identity fraud, and expand new online services.

In addition to verifying identities and their attributes issued by other organizations, usps itself ACTS as an identity provider. Postal digital identity can serve as the basis for many online access tools. In addition to secure access to e-government services, usps digital identity technology can also be used as a core identifier for postal smart CARDS, providing customers with additional services such as government benefit payments and provider Shared health records.

The postal service has also developed a mobile identification solution, an electronic identification solution for mobile and smartphone users. Like a smart card, mobile identity solutions include digital identity attributes that allow users to identify themselves and sign digital documents. The user's digital identity will be stored in the mobile phone's user identification module card. As the government welcomes mobile phone technology, agencies allow individuals to use smartphones instead of smart CARDS as identification markers.

The postal service offers prepaid CARDS to government agencies and prepaid CARDS and electronic money transfers to households that have yet to open a bank account. These payment tools are more attractive because they do not require users to open a bank account or credit history. Users can apply for a usps prepaid card at any post office or submit the application to the mailman. Usps staff will verify the applicant's identity on behalf of the cooperating agency to prevent fraud or identity theft. Cardholders can use the ubiquitous usps retail network to top up, cash out, or remit prepaid CARDS. The card can also be connected to a mobile application, and users can manage their earnings via a smartphone.

The postal service has been able to play an important role in e-government because of its founding purpose, core competencies and assets, as well as the opportunities afforded by the law. First, the development of e-government is in keeping with the historic mission of the us postal service to "bring the nation together" through secure and private communications, a mission that will continue in the digital age. Second, with its strong core competencies and assets, such as digital infrastructure, traditional mail businesses, large post office networks and postman teams, the us postal service is well suited to offer multi-channel delivery of e-government services. Finally, it's important to note that the law allows the U.S. postal service to offer nontraditional services to government agencies without amending the law or signing a federal cross-agency service agreement.

Today, for China post, the implementation of e-government services is operational. In the digital age, China post can, with its unique resources and capabilities, continue to support China's modernization through e-government. As the most familiar face of the Chinese people, China post's e-government will continue to help governments at all levels to meet the people's ever-changing needs in a better, cheaper and faster way, benefiting all Chinese people in the end. Here are some Suggestions on the construction of China post e-government: first, consider establishing a special department within China post to guide and manage the initiatives of China post e-government; Second, seek partnerships with central and local governments to advance each other's plans for cooperation; Thirdly, determine appropriate funding mechanisms, including service fees, private partnerships, Shared institutional funds, etc.; Fourth, examine the successful development of e-government services by foreign postal services. For some postal services, revenue from these value-added services is significant and growing. China post can learn from the successful experience of other postal services, less detour, and strive to achieve a leap in e-government.

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