IT Implementation for Health System in Pennsylvania-paper代写

美国论文代写精选范文：“IT Implementation for Health System in Pennsylvania”，这篇论文讨论了宾夕法尼亚州卫生系统的IT实施。该项目专注于美国宾夕法尼亚州的私人医疗系统，为患者提供高效的服务和关怀氛围。这是一个天主教卫生系统，为宾夕法尼亚州四十多个地点提供医疗服务。

1.0 PROJECT OVERVIEW

1.1 Project Abstract

The project focuses on a private healthcare system in Pennsylvania, US, which offers efficient service and caring atmosphere to patients. The customer is a community Catholic health system that provides healthcare service to over forty locations in the state of Pennsylvania. In the past, the IT project office of the health system relied on Excel spreadsheets to calculate inventories and patient data. It was later transferred to a database, which wasn’t supported by the cloud-based technology. This means that the information of the database cannot be shared and discussed by all stakeholders in real-time. Therefore, the project is conducted by hiring the company Project Insight to improve the IT management process in order for the whole team to balance their workload in a central system. The key to the solution is the electronic health records (EHR), which is a common practice in advanced healthcare management. The EHR allows the health system to collect all detailed diagnostic and treatment information of every patient on the file (Campion-Awwad et al, 2014). 

1.2 Project Objectives

The objective of this project was to boost efficiency of the existing service system and help patients in a better way by implementing IT upgrading through:

1. Supplying sufficient prominence for project respondents on every project in the whole system

2. Allowing the new system to craft, collect and arrange documents, assets and other necessities in a central warehouse

3. Constructing made-to-order reports for all crews in the company to assist workload planning

1.3 Project Beneficiaries & Stakeholders

A. The Health System and its locations over the state of Pennsylvania

B. Patients seeking medical treatments

C. Project Insight serves as the main stakeholder for implementation

2.0 PROJECT ACTORS, INPUTS & COMPONENTS

2.1 Participating Organizations

The anonymous private healthcare provider (Health System)

Health system owns a single information technology project office that has the responsibility to support all of its branches. Such responsibility of the Health System includes affordable healthcare, high quality services to its community, as well as to manage the patients’ information into an integrated database.

Project Insight

Project Insight serves as a company that provides solution in IT implementation for project management. Developed by Microsoft’s certified partner, the toolset is compatible with many softwares, such as Outlook, Office, SharePoint, and QuickBooks. By providing easy-to-use tools for resource management and functions, it generates a cloud based project management service for customers, especially mid-sized companies who are looking for affordable pricing and high efficiency.

2.2 Project Financing

The customer finances the project on its own for smooth outcomes and best results on the project design and implementation.

2.3 Project Implementation

2.3.1 Responsibility

The anonymous Health System was the executing agency while Project Insight was responsible for project implementation.

2.3.2 Schedule

The project was conducted within a required time since the implementation shall be done according to the customer’s order. Aftermath editing and further advices will be given according to the customer’s opinion. Before the project was carried out, the IT manager has already created resource allocation reports that are specific for each departments of the health system. Milestones can be marked according to the scoreboard on the project completion.

2.3.3 Project Supervision, Reporting and Monitoring

The project was supervised by the health system’s IT manager as well as board members with monthly reporting given to management. Both Project Insight and the customer assign personnel to monitor implementation and testing. The IT manager uses the allocation reports as monitoring on the project and take notes on all commitments to see if expected results are reached.

3.0 PROJECT OUTCOMES

3.1 Achievement of Project Development Objectives

With all the advantages of Project Insight, this specific project worked out well on the health system in the circumstance of high visibility on all locations, information storage, better resource allocation and accessibility to dashboard reports. First of all, a resource allocation report was formed during the implementation to reinforce the management of IT department. Each departments of the health system is able to create scorecard for specific workload and successfully manage the outcome and expectations. What is more, the basic project template is also created for new projects and historical projects. All can have access to this cloud-based database, which enables problems and questions to be found in an early stage during the construction. Finally, the new dashboard report can help manager to report to higher management on detailed projects and the matching portfolio. An real-time interaction will happen once the executive management log on to the dashboard and the customer is therefore benefited from the project management system everyday.

3.2 Overall Project Rating

On an overall basis, the project is satisfactory and helped the client to get out of its existing challenges. The lack of visibility on projects has been improved and the central location for document storage has been fulfilled. The effective way on past and future planning has also been created by the management system. Therefore we can conclude that the client’s goals have been realized.

4.0 CHALLENGES & LESSONS LEARNED

The project has many challenges in the beginning phase because the client needs to find the right solution according to its status quo. Before the upgrade, the IT office of the health system used an Excel spreadsheet to record all transactions. However, such information wasn’t shared on a united platform for all real-time users. Therefore the challenge remains on how to solve this problem. The key is to provide actual balance between the workloads and a centralized platform. What is learned from the project is that the EHR should be utilized and incorporated into the strategic projects of the customer and a cost-saving approach was carried out throughout the implementation.

    5.0 PROJECT OPINIONS & CONCLUSIONS

    Since all results are achieved at the end of the time range with enriched features and a much cheaper price than Microsoft project, the Project Insight has provided an easy and efficient way for the health system to upgrade its IT implementations. Another highlight of the project is that the web-based project management solution, which does not require the client to download other softwares and can share workloads on a cloud-based integration platform. As of rating of the project, I would give a satisfactory mark on the completion because the project was done within the deadline and the customer has achieved what it expected in the beginning along with the successful resource allocation. Budget was saved compared to other options and the access to management is even easier in the cloud-based platform. What could have been done better was the communication between members and branches, which wasn’t clearly reflected in the outcome of the project. The project works well with the compatible service on both Mac and PC but it would be better if a mobile app were developed for future upgrades.

In conclusion, the project was able to complete the expected requirements by the customer on time and within budget. When challenges occurred, the provider of service is able to communicate fully with client and come up with new plans for different situations.

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