Operations_Management--Bar_Layout_Design

Operations Management--Bar Layout Design McInnerney’s Sports Pub and Grill Layout Strategy I. General Background McInnerney’s Mission Statement ”Our Goal is: To sell delicious and remarkable food and spirits. That the food and drink we sell meets the highest standards of quality, freshness and seasonality. To consistently provide our customers with impeccable service by demonstrating warmth, graciousness, efficiency, knowledge, professionalism and integrity in our work. To have every customer who comes through our doors leave impressed by McInnerney’s and excited to come back again. To create and maintain a restaurant and bar that is comprehensive and exceptional in its attention to every detail of operation. To provide all who work with us a friendly, cooperative and rewarding environment that encourages long- term, satisfying, growth employment. To be a giving member of the Iowa City community and to use our restaurant to improve the quality of life in the eastern Iowa region.” McInnerney’s offers both a product and a service. The product consists of the wide variety of food and drink. The service is the hospitality the staff provides to every individual customer. McInnerney’s is a small privately owned business. Their revenue consists of liquor sales (about 45%)and the rest from food sales bar, mcinnerney’s, layout, customers, because, food, kitchen, customer, way, located, wait, station, service, drink, time, restaurant, orders, iowa, increase, stations, people, order, move, efficiency, each, different, business, while, staff, sales, products, efficient, drinks, between, stay